Telemarketing / Call Centre Executive (Night Shift)

Job Description

Title: Telemarketing / Call Centre Executive (Night Shift)

Company Name: Digifea

Vacancy: 10

Job Location: Dhaka (Mirpur)

Employment Status: Full-time

Educational Requirements:
∎ A Level, Bachelor of Arts (BA), Bachelor degree in any discipline, IELTS, TOEFL.

Experience Requirements:
∎ At least 1 year(s)

Job Context:
∎ This is a permanent job with a guaranteed salary (on time) for those who speak and understand English properly and fluently.
∎ Candidates have to work 8 to 10 hours between 8 PM to 7 AM, Monday to Friday.
∎ Candidates are paid monthly. Everyone has to perform 100% when any official work is given by the office.

Job Responsibilities:
∎ This is a night shift job and candidates need to work from the office. Office hours may vary between (8:00 PM - 7:00 AM).
∎ Working as a remote/virtual executive for various overseas companies
∎ Answering customers' questions on the products.
∎ You need to make outbound calls to USA to sell our product & services.
∎ Listening to the customers' needs to generate repeat sales.
∎ Back office support (administrative, cold calling, customer service, CRM & etc.)
∎ Receiving calls & customers enquiries and selling services/ products over telephone as per the instruction provided.
∎ Coordinating with the team members to ensure the success of the project.
∎ Statistical analysis and reporting to the supervisor.

Additional Requirements:
∎ Age 21 to 40 years
∎ Only males are allowed to apply
∎ Skills Required: Call Centre Supervision/ Management, Telemarketing, Digital Marketing, Call Center, Cold Calling, call center training, Fluent in speaking English.
∎ Able to work at night shift, Monday to Friday (starting 8:00 PM till 7:00 AM or onwards) and govt. holidays also. No leaves for exams or classes at all!
∎ The applicants should have experience in the following area(s): Call Center, Call Center Agent, Call Center Operation, Cold Calling, Customer Service, Customer Support through Phone, International Call Center, Telecommunication, Telemarketing.
∎ Multi-tasker (Able to talk and write at the same time).
∎ Result-oriented without any excuses.

Salary:
∎ Tk. 15000 - 22000 (Monthly)
∎ Salary is paid each month within the 1st week.

Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ Weekly 2 holidays.
∎ Sales Bonus : 3000 to 5000 BDT.
∎ Free dinner will be provided after 3 months' probation period.
∎ Unlimited Tea/coffee/ during office.
∎ Snacks once per day during office.
∎ Yearly recreation based on performance.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Oct 2022

Company Information:
∎ 20 Sep 2022
∎ Digifea
∎ Address : 621, Begum Rokeya Sarani, Kazipara, Mirpur, Dhaka-1216
∎ Web : https://digifea.com
∎ Business : DigiFea provides outstanding digital services that always meets or exceeds our customer’s expectations.



Category: Customer Support/Call Centre

: Please don't apply if you are not fluent in spoken & written English.

Source: bdjobs.com

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