Technical Sales Engineer
Job Description
Title: Technical Sales Engineer
Company Name: Micro Tools Machineries
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Diploma / B.Sc in Engineering (Mechanical) from any reputed University
Experience Requirements:
∎ At least 3 year(s)
Job Responsibilities:
∎ Look after all corporate technical programs , Engineering Alerts.
∎ Analyze customer issues and develop necessary actions and ensure optimal levels of customer satisfaction to provide appropriate support.
∎ Research,diagnose,troubleshoot and identify solutions to resolve customer issues by follow standard procedures.
∎ Provide training to the industries audience(Engineers,Technicians,Operators) about different engineering products.
∎ Conduct regular technical Seminars and programme review meetings as required to support tasks.
∎ Provide prompt and accurate feedback to customers
∎ Manage requests from internal and external clients and resolve it through email and phone.
∎ Perform troubleshoot on all network and application issues and recommend resolutions to ensure better customer services.
∎ Corporate Sales
∎ Monitor all assign cases for customer support and update all activities on company tracking system.
∎ Evaluate customer designs and recommend procedures for optimal use of products as per guidelines.
∎ Support Root Cause and Corrective Action (RCCA) activities to resolve internal and external technical problems with product and/or processes.
∎ Undertake detailed analysis and assures system and product quality by designing testing methods; testing finished- product and system capabilities; confirming fabrication, assembly, and installation processes.
∎ Participation in Trade Fairs and Exhibition
∎ Monitor and review effectiveness of engineering data management processes; make recommendations for engineering data changes & improvements.
∎ Maintain accurate customer documents and prepare reports for all issues and resolutions
∎ Must be fluent in English.
∎ Daily report to management
Additional Requirements:
∎ Age 25 to 32 years
∎ Only males are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Performance rewards will be added with basic salary.
Application Deadline: July 19, 2019
Company Information:
∎ Micro Tools & Machineries
∎ Business : Trading
Category: Engineer/Architect
Source: bdjobs.com
Deadline Expired on 19th Jul 2019
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