Team Lead/Manager, Client Relations
Job Description
Title: Team Lead/Manager, Client Relations
Company Name: ChefOnline
Vacancy: Not specific
Job Location: Dhaka (Gulshan)
Employment Status: Full-time
Educational Requirements:
∎ Graduate in Business Administration from a reputed university (Major in Marketing and Minor in HR/Finance). Candidates with an O-level/A-level background will get preference
∎ Strong communication skills along with a customer-oriented attitude (IELTS band 8.0 or above)
Experience Requirements:
∎ At least 4 year(s)
Job Context:
∎ ChefOnline is a UK-based National Online Food Ordering Portal for restaurants and takeaways across the UK.
∎ We are looking for a Team Lead/Manager, Client Relations to set and monitor marketing strategies that will foster profitable long-term relationships with clients. To be successful in this position, you should have solid experience with Customer Relationship Systems and KPI metrics. You should also be able to identify new opportunities and proactively address client concerns.
Job Responsibilities:
∎ Build and promote strong, long-lasting client relationships by partnering with them and understanding their needs
∎ Act as point of contact for complaints and escalate issues as appropriate
∎ Review customer care practices on a continual basis to make sure that all customers are getting the attention they deserve.
∎ Set specific marketing strategies to retain clients
Additional Requirements:
∎ Age at least 28 years
∎ Solid background in customer acquisition strategies
∎ Excellent mentoring, coaching, and people management skills
∎ Technical Knowledge of CRM practices
Salary: Negotiable
Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 7 Jul 2022
Company Information:
∎ 8 Jun 2022
∎ ChefOnline
∎ Address : 21/A Navana Tower, 45 Gulshan South C/A, Circle-1
∎ Web : www.chefonline.com
∎ Business : Founded in 2014, Le Chef Plc is a new public limited company formed as a re-registration of Le Chef Ltd T/A Chef Online on 5 February 2016 in UK.
Category: General Management/Admin
: Please do not apply if you do not meet the requirements
Source: bdjobs.com
Deadline Expired on 7th Jul 2022
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