Job Description
Title: Team Leader, Call Center
Company Name: building technology & ideas ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Master in any discipline.
Experience Requirements:
∎ 3 to 6 year(s)
Job Responsibilities:
∎ Supervise, plan and organize in-house outbound call center
∎ Ensure meeting of K1 (lead) revenue target
∎ Coordinate with all stakeholders to accomplish set target
∎ Ensure maximum output from all team members through motivation and mentoring
∎ Prepare periodic report and assignments
∎ Responsible for profitability of respective business unit
Additional Requirements:
∎ Age 26 to 35 years
∎ 3-4 years of experience in out bound with at least one year experience in supervisory role
∎ Proficiency in MS Office (Word, Excel, Power Point)
∎ The applicants should have experience in the following area(s)
∎ Call Centre Supervision/ Management, Call centre training
∎ The applicants should have experience in the following business area(s)-Call Center, BPO/ Data Entry Firm
Salary: Negotiable
Compensation & Other Benefits:
∎ Pick & Drop facility.
∎ Lunch & Mobile allowance.
∎ Earn leave encashment.
∎ Festival Bonus: 2(Yearly)
∎ Salary Review: Yearly based on performance.
∎ Gratuity Scheme
∎ Welfare Fund
∎ Weekly holiday as per Government & bti calendar.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 16 Sep 2023
Company Information:
∎ 10 Sep 2023
∎ building technology & ideas ltd.
∎ Address : Celebration Point, Road: 113/A, Plot: 3 & 5, Gulshan, Dhaka 1212
∎ Business : bti is a pioneering and leading company in the real estate industry of Bangladesh established in 1984. It is the founder member of REHAB with membership number 001 and is also the first ISO certified company in Bangladesh for "Design and Construction of buildings".
Category: Customer Support/Call Centre
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