Title: Support Coordinator (Night Shift)
Company Name: Field Nation
Vacancy: 02
Job Location: Dhaka (Uttara)
Employment Status: Full-time
Educational Requirements:
∎ Open to all but candidates must have strong English speaking/ writing skills since this role involves handling U.S. based customer service inquiries.
Job Context:
∎ Shift = 9 hours/day - 5 days per week (Mon-Fri & optional weekends)
∎ Hours generally range from 8:00 PM - 5:00 AM
Additional Requirements:
∎ Both males and females are allowed to apply
∎ Fluent in English (speaking, reading and writing)
∎ Strong work ethic
∎ Positive, "can-do" attitude
∎ Committed to consistently work the night shift
∎ Able to work under pressure and handle tough customer situations
∎ Enjoys working in a team environment
∎ General computer skills/knowledge
∎ Previous US-based customer service experience is a huge plus!!
Salary: Tk. 20000 - 30000 (Monthly)
Compensation & Other Benefits:
∎ Provident fund, Weekly 2 holidays
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Half Yearly
∎ Provident fund, Gratuity Fund, 2 days off per week
∎ Salary Review/Bonus: Every 6 months (twice per year)
∎ Lunch/ Dinner is provided daily!!!
∎ Drop Off service (If applicable)
Application Deadline: February 16, 2020
Company Information:
∎ Field Nation
∎ Address : House # 23, Road # Shah Makdum Avenue (North), Sector # 12, Uttara-1230, Dhaka
∎ Web : www.fieldnation.com
∎ Business : Field Nation is the complete Field Service Marketplace and Project Management solution that connects businesses and contingent workers. We enable companies to find, hire and pay service technicians when - and where - there is work to be done. Field Nation serves as a catalyst for growth and ensures successful collaborations in today’s rapidly changing world of work.
Category: Customer Support/Call Centre
Source: bdjobs.com