Sr. Executive (Customer Services)

Job Description

Title: Sr. Executive (Customer Services)

Company Name: Moriom Enterprise

Vacancy: 02

Job Location: Dhaka (Uttara)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s): Customer Relationship Management (CRM), Customer Service
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Answer customer inquiries via phone, email, and in-person
∎ Update customer records in the system, including notes about interactions
∎ Create and maintain reports about customer interactions
∎ Attend internal and external meetings
∎ Participate in team-building activities
∎ Develop a rapport with customers
∎ Encourage customers to complete surveys
∎ Make recommendations to management to improve customer experience

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As Per Company Policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Aug 2022

Company Information:
∎ 21 Jul 2022
∎ Moriom Enterprise
∎ Address : Roselyn (Level- A7), House # 04, Road#12, Sector#01, Uttara, Dhaka-1230
∎ Web : www.moriom-bd.com

Category: Customer Support/Call Centre