Sr. Executive - Customer Service & Distribution (FMCG)

Job Description

Title: Sr. Executive - Customer Service & Distribution (FMCG)

Company Name: Meghna Group of Industries.

Vacancy: Undefined

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Master in Supply Chain Management/ Statistics

Experience Requirements:
∎ At least 4 year(s)
∎ The applicants should have experience in the following area(s): Supply Chain, Distribution
∎ The applicants should have experience in the following business area(s): Manufacturing (FMCG), Inventory/Warehouse

Job Responsibilities:
∎ Keep records of the customer (Factory, Distributor & Depot) and update their accounts information
∎ Create financial & statistical reports by analyzing data on customer service
∎ Recommend potential service to SCM by collecting customer information and analyzing their needs
∎ Handle complaints, provide appropriate solution & alternatives within the limits
∎ Collect all data of sales return, damage return, rate adjustment from customers & Depots
∎ Prepare reports on daily vehicle movement for delivery performance
∎ Prepare reports on transport vendor service for optimizing cost & vehicle's capacity utilization
∎ Focus on Team performance improvement to achieve the goal of Organization
∎ Communicate with sales, marketing & finance to resolve customer issues related to order & service
∎ Assure & follow up on the practice of MGI values & behaviors

Additional Requirements:
∎ Advanced Excel & PowerPoint

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Insurance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting

Application Deadline: April 14, 2019

Company Information:
∎ Meghna Group of Industries.
∎ Address : Fresh Villa, House # 15, Road # 34, Gulshan 1, Dhaka-1212. or FMCG Office, House # 23, Road # 24, Gulshan 2, Dhaka-1212.
∎ Web : www.meghnagroup.biz
∎ Business : Meghna Group of Industries is one of the leading business conglomerate in Bangladesh having modern manufacturing facilities & plants for Cement, Beverage, Tissue & hygiene products, Full Cream Milk Powder, Condensed Milk, Steel, Edible Oils, Atta, Maida, Suzi, Water, Paper, Mustard Oil, Spices, PP Woven Bag, Poultry Feeds, Aviation & Power Plant etc.

Category: Commercial/Supply Chain