Sr. Executive/ Assistant Manager - Customer Service

Job Description

Title: Sr. Executive/ Assistant Manager - Customer Service

Company Name: Rupayan City Uttara

Vacancy: Not specific

Job Location: Dhaka (Uttara)

Employment Status: Full-time

Educational Requirements:
∎ B.Sc in Civil Engineering from any reputed Institution.
∎ Skills Required: Civil Enginnering, Client Support, Customer Support, Technical Service

Experience Requirements:
∎ 5 to 8 year(s)
∎ The applicants should have experience in the following area(s): Drawing, Client Support, customer services, Designing, ESTIMATE
∎ The applicants should have experience in the following business area(s): Developer, Engineering Firms, Real Estate, Shopping mall

Job Responsibilities:
∎ Collect the statement of optional modification work and materials selection from valued clients to satisfy their requirement.
∎ Project visit with clients of submitted the customize statement and observe the work progress & check the optional / modification work according to service Clearance. Estimate and costing of additional / modificational work.
∎ Understanding all designs, drawings & specifications according to project standards.
∎ Co- ordinate with internal stockholders.
∎ Ensure customer satisfaction and provide professional customer support.
∎ Maintaining a positive, empathetic and professional attitude toward landowner and customers as well.
∎ Physical project visit as need as well.
∎ Ability to smoothly handling during the Critical Situation.
∎ Perform any other tasks assigned by the management.
∎ Ensure smooth cooperation between customer and other team member through effective communication.
∎ Maintain long term relationship by providing after handover services to our valued client & create references.

Additional Requirements:
∎ Age 26 to 35 years
∎ Only males are allowed to apply
∎ Should have good Knowledge about computer literate.
∎ Should be dynamic, proactive and service oriented.
∎ Excellent communication and interpersonal skills.
∎ Strong negotiation skill.
∎ Willing to visit frequently to different projects/ sites.
∎ Willing to work under pressure.

Compensation & Other Benefits:
∎ Mobile bill, Provident fund
∎ Salary Review: Yearly
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
∎ APCP

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 21 Jun 2023

Company Information:
∎ 22 May 2023
∎ Rupayan City Uttara

Category: Engineer/Architect

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Interested By University

University Percentage (%)
European University of Bangladesh 13.29%
Presidency University 7.69%
Stamford University Bangladesh 7.69%
Sonargaon University 7.69%
World University of Bangladesh 6.29%
Dhaka International University 3.50%
University of Information Technology & Science 3.50%
Rajshahi Science & Technology University (RSTU), Natore 2.10%
International University of Business Agriculture and Technology 2.10%
National University 2.10%

Interested By Age Range

Age Range Percentage (%)
20-30 37.76%
31-35 51.05%
36-40 4.90%
40+ 3.50%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 3.91%
20K-30K 55.47%
30K-40K 23.44%
40K-50K 5.47%
50K+ 11.72%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 0.70%
0.1 - 1 years 0.70%
1.1 - 3 years 1.40%
3.1 - 5 years 6.99%
5+ years 90.21%