Social Media Moderator - Sales

Job Description

Title: Social Media Moderator - Sales

Company Name: Clove Chocolate

Vacancy: 1

Age: 25 to 30 years

Job Location: Dhaka (Mirpur 1)

Salary: Tk. 18000 - 20000 (Monthly)

Experience:

  • 1 to 2 years
  • The applicants should have experience in the following business area(s): Advertising Agency, Agro based firms (incl. Agro Processing/Seed/GM), Beauty Parlor/Saloon/Spa, Agro based Startup, Business-to-Business (B2B) Software and Services Startup, Advertising Technology (AdTech) Startup, Manufacturing (FMCG), Food (Packaged), Direct Selling/Marketing Service Company
  • Freshers are also encouraged to apply.


Published: 1-01-01

Application Deadline: 2026-11-11

Education:
  • Bachelor of Business Administration (BBA)


Requirements:
  • 1 to 2 years
  • The applicants should have experience in the following business area(s): Advertising Agency, Agro based firms (incl. Agro Processing/Seed/GM), Beauty Parlor/Saloon/Spa, Agro based Startup, Business-to-Business (B2B) Software and Services Startup, Advertising Technology (AdTech) Startup, Manufacturing (FMCG), Food (Packaged), Direct Selling/Marketing Service Company
  • Freshers are also encouraged to apply.


Skills Required: Teamwork, Communication, Customer Relationship, Expertise on Customer Relationship Management (CRM) handling., Negotiation Skill

Additional Requirements:
  • Age 25 to 30 years


Responsibilities & Context:

Job Context

We are looking for a responsible, active, and customer-oriented Page Moderator to manage our social media page, communicate with customers, and ensure a positive customer experience.Manage the company's social media page and respond to customer messages, comments, and inquiries promptly.

Responsibilities:

  1. Communicate professionally with customers in both Bengali and English.

  2. Handle customer queries, provide product information, and assist customers throughout the purchasing process.

  3. Follow up on customer orders and coordinate with the relevant team when necessary.

  4. Maintain a friendly and professional relationship with customers.

  5. Monitor page activities and ensure timely responses during assigned working hours.

  6. Support the team in maintaining customer satisfaction and improving online engagement.



Job Other Benifits:
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category:

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