Service Planner (Female)
Job Description
Title: Service Planner (Female)
Company Name: Atlas Copco Bangladesh Ltd.
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA)
∎ Be a Graduate Engineer / BBA or Any discipline from a reputed University.
∎ Skills Required: Hard Working, Stress Management
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Customer Care, Customer Relationship Management (CRM), Customer Service
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Forward planning of service interventions based on service plan schedules / inputs from Team Leader regarding planning of next service intervention
∎ Allocate service jobs based on clearly defined competence levels
∎ To plan the service interventions based on priority list IN ORDER TO improve operational efficiency Scheduling
∎ Scheduling- Opening and closing of jobs in MAM2 Planning Board
∎ Creation of service invoices Communication with Customers, Service Engineers, ASC, ERC etc.
∎ Improve operational efficiency and customer satisfaction
∎ Customer Value - Proactive communication with customers
∎ Improve Customer Response through effective coordination
∎ Understand and resolve customer concerns
∎ Ensure customer satisfaction and improve NPS
Additional Requirements:
∎ Age at least 22 years
∎ Only females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Partially Subsidize
Application Deadline: 17 Feb 2021
Company Information:
∎ 7 Feb 2021
∎ Atlas Copco Bangladesh Ltd.
∎ Address : Impetus , Level # 6 242/B, Tejgaon-Gulshan Link Road Tejgaon I/A ,Dhaka - 1208 . Bangladesh
∎ Web : https://www.atlascopco.com/en-bd/compressors
∎ Business : Atlas Copco Bangladesh Ltd. is a Customer Centre within the Compressor Technique Business area, responsible for sales, marketing, & service of Compressors. Atlas Copco Bangladesh Ltd, part of Atlas Copco Group started its operation in Bangladesh in 2008. Atlas Copco Bangladesh is working together with its distributors for selling and servicing Air Compressors, Gas Compressors, Air Dryers and accessories and other products of Atlas Copco Group.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 17th Feb 2021
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