Service In-charge

Job Description

Title: Service In-charge

Company Name: Minister Hi-Tech Park Ltd.

Vacancy: 16

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Diploma in Electronics in EEE, Bachelor of Science (BSc) in EEE
∎ Candidates are required from any reputed public/Private University.
∎ Ahsanullah University of Science and Technology,Rajshahi University of Engineering and Technology,Khulna University of Engineering and Technology students will get preference

Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s): Electronics, Service/ support, TV/ Fridge/ AC
∎ The applicants should have experience in the following business area(s): Electronic Equipment/Home Appliances

Job Responsibilities:
∎ Daily job assigns and follow up to service man and communicate with customer, dealer, Sales people and other related person.
∎ Maintain team member administratively.
∎ Monthly service report (Product Model, Category and District wise max problem, Indoor service, Technician performance report& Evaluation Report).
∎ Complain feedback entry on Service software.
∎ Daily person wise working reports submit to service Monitoring/ Coordinator.
∎ Follow-up for pending complain and service people monitoring.
∎ Sales return / Replace issue investigation and finally processing.
∎ Missing issue investigation and finally processing.
∎ The daily pick & drop service maintains.
∎ Service costs minimize.
∎ Warranty checking.
∎ Technician & Third party bill checking.
∎ Monthly Meeting arrange with technician.
∎ Maintain spare Parts stocks
∎ Feedback call should be taken daily with every customer for smooth service and future service.
∎ Administrative work under him
∎ Also do additional work as per management instruction.

Additional Requirements:
∎ Age 25 to 28 years
∎ Only males are allowed to apply
∎ Only experienced candidates in this field are encouraged to apply.

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company's policy

Job Source: Online Job Posting.

Application Deadline: 1 Oct 2021

Company Information:
∎ 2 Sep 2021
∎ Minister Hi-Tech Park Ltd.
∎ Address : Minister Headquarter, House- 47, Road- 35/A, Gulshan-2, Dhaka- 1212
∎ Web :,
∎ Business : Minister Hi-Tech Park Ltd. & Myone Electronics Industries Ltd. is the fastest growing Electronics Industries of the country. Mr. M.A. Razzak Khan, the founder of Minister Hi-Tech Park Ltd. & Myone Electronics Industries Ltd. has established it on 2002. The latest technology oriented industry in Bangladesh has realized the value of local brand and established it in the heart of the common people of the country. From the beginning the highest level of quality, after sales service satisfaction, speedy supply chain, strong dealers network, modern show-room management and 100% employee satisfaction maximize our credibility to the country`s people. Journey of Minister Hi-Tech Park Ltd. & Myone Electronics Industries Ltd. started from the 1st June, 2002 and experiencing a lot of sweet memories and barriers as well. But our devotion is to the highest level of success in creating opportunities that forcing us to the track of ambition. CRT Television, LED Television, Refrigerator, Air Condition, Fan, Rice Cooker, Induction Chula, Blender, Washing machine are our product line & many more are in pipeline to be introduced gradually. We are always considering the purchasing power of the common people and developing our design in the highest level of ethical standard. We always welcome latest Technology in the industry and extremely care of our valued customers. Our dream is to export all over the world, to provide ECO friendly products and to implement the highest standard of social and corporate responsibilities.

Category: Engineer/Architect