Job Description
Title: Service Engineer - AC
Company Name: Walton Hi-Tech Industries PLC.
Vacancy: 15
Age: 22 to 30 years
Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
∎ 2 to 5 years
Published: 17 Dec 2024
Requirements:
Additional Requirements:
∎ Age 22 to 30 years
∎ Understand advanced principles of Air Conditioning
∎ Ability to install, repair, service, test, and troubleshoot equipment
∎ Ability to work flexible hours and work around a changing schedule
∎ Excellent communication, interpersonal and diagnostic skills
∎ Working knowledge of the equipment needed for the job
∎ Ability to work independently without supervision
∎ Ability to complete the work timely.
∎ Understand advanced principles of Air Conditioning
∎ Ability to install, repair, service, test, and troubleshoot equipment
∎ Ability to work flexible hours and work around a changing schedule
∎ Excellent communication, interpersonal and diagnostic skills
∎ Working knowledge of the equipment needed for the job
∎ Ability to work independently without supervision
∎ Ability to complete the work timely.
Responsibilities & Context:
∎ Supervise service partners and service experts for day-to-day assigned tasks.
∎ Manage the team to ensure standard after-sales service to clients.
∎ Provide technical support for the technicians.
∎ Monitor dress & safety measures for service experts.
∎ Prepare and analyze the fault report and inform the core team.
∎ Maintain spare parts and inventory-related transactions.
∎ Co-operate with accounts & inventory and customer care for smooth sectional operation.
∎ Monitor corporate clients, and provide requirement accessories as well by site visits.
∎ Communicate with the BM, corporate service team, and operation coordinator for instant solutions to any raised issues at the service point.
∎ Report on product, market & process development scopes to the technical supervisor.
∎ Visit different showrooms to find out the scope of service development.
∎ Check the bills, update WCRM daily, and report to the technical supervisor.
∎ Supervise service partners and service experts for day-to-day assigned tasks.
∎ Manage the team to ensure standard after-sales service to clients.
∎ Provide technical support for the technicians.
∎ Monitor dress & safety measures for service experts.
∎ Prepare and analyze the fault report and inform the core team.
∎ Maintain spare parts and inventory-related transactions.
∎ Co-operate with accounts & inventory and customer care for smooth sectional operation.
∎ Monitor corporate clients, and provide requirement accessories as well by site visits.
∎ Communicate with the BM, corporate service team, and operation coordinator for instant solutions to any raised issues at the service point.
∎ Report on product, market & process development scopes to the technical supervisor.
∎ Visit different showrooms to find out the scope of service development.
∎ Check the bills, update WCRM daily, and report to the technical supervisor.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Performance bonus, Profit share, Provident fund, Insurance, T/A, Medical allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Company Information:
∎ Walton Hi-Tech Industries PLC.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 25 Dec 2024
Category: Engineer/Architect
