Senior/Student Counsellor for Australia
Job Description
Title: Senior/Student Counsellor for Australia
Company Name: International Admission Service
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor’s degree in any discipline. Bachelor of Business Administration (BBA)/ Master of Business Administration (MBA) will be preferred.
Job Responsibilities:
∎ Proper career counseling directly over the phone & face to face with the students and their guardians for further study in Australia.
∎ Ask questions to understand customer requirements. We are introducing the organization's services to customers (Keeping phone records and updating customer information in the database) to follow up with the other process.
∎ Communicating confidently to prospective clients with accurate information.
∎ End to End support in the documentation and visa processing.
∎ Maintaining good communication with clients, preparing applications for admission into different Australian universities / maintaining other formalities related to entries with the university's international office.
∎ Showcasing leadership by coaching other teammates.
Additional Requirements:
∎ Age 20 to 30 years
∎ 2 to 3 years experience in the same field.
∎ Must have excellent command of English.
∎ The applicant should have experience in the following area(s): Student Counselling, Call Center, Customer Care, and Customer Support through Phone, Data Entry, Leadership, Marketing, and Telemarketing.
∎ Must have excellent analytical skills.
∎ Working Hours: Saturday - Thursday (10 AM to 6 PM)
∎ Ability to learn about products and services and describe/explain them to prospects.
∎ Cool-tempered and able to handle rejection. Outstanding negotiation skills with the ability to resolve issues and address complaints.
∎ Knowledge of relevant computer programs (CRM Software) and telephone systems.
Salary: Tk. 30000 - 40000 (Monthly)
Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 4
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 14 Jul 2023
Company Information:
∎ 14 Jun 2023
∎ International Admission Service
∎ Address : House: 313(1st Floor), Road: 21
Mohakhali DOHS, Dhaka: 1206
∎ Web : www.iasbd.co.uk
∎ Business : Overseas Education Consultancy
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 14th Jul 2023
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