Senior Officer - HR

Job Description

Title: Senior Officer - HR

Company Name: RMG Sustainability Council (RSC)

Vacancy: --

Age: At least 32 years

Job Location: Anywhere in Bangladesh

Salary: --

Experience:

• 3 to 5 years

• Bachelor’s Degree in Human Resource Management, Business Administration, Management, Psychology, Education, or a related discipline.

• Master’s Degree in Human Resource Management, Business Administration, Organizational Development, or a relevant field will be preferred.

• 3 to 5 years

• Age At least 32 years

• Minimum 3-5 years of experience in Learning & Development, Training, Human Resources, Organizational Development, or a related area.

Purpose

The Senior Officer – HR is responsible for identifying organizational learning needs, designing and delivering training interventions, coordinating learning initiatives, supporting employee wellbeing programs, and evaluating training effectiveness to enhance employee capability, engagement, wellbeing, and organizational performance. The role works closely with department Heads, subject matter experts, and relevant stakeholders to ensure the effective implementation of learning, development, and wellbeing initiatives across the organization.

Key Responsibilities

Learning & Development:

• Conduct Training Needs Analysis (TNA) through stakeholder consultation, performance reviews, employee feedback, and business requirements.

• Partner with departmental leaders to identify capability gaps and recommend appropriate learning solutions.

• Assist in developing and implementing the annual learning and development plan aligned with organizational priorities.

• Translate business requirements into structured and measurable learning interventions.

• Design, develop, and deliver behavioral, functional, leadership, and professional development programs for employees.

• Facilitate classroom, virtual, and blended learning sessions using appropriate adult-learning methodologies.

• Prepare training materials, facilitator guides, participant handbooks, assessments, and supporting resources.

• Ensure training sessions are engaging, inclusive, and aligned with organizational values and learning objectives.

• Prepare monthly, quarterly, and annual training reports for management review.

• Track training completion, participation rates, learning hours, and other key learning metrics.

HRIS Management

• Maintain and update employee records in physical files and HRIS, ensuring accuracy, completeness, confidentiality, and proper documentation.

• Process, maintain, archive, and retrieve employee records relating to personal information, performance, rewards and disciplinary actions, leave, training, and other employment matters.

• Coordinate bank account opening for new employees and respond to employee queries regarding HR policies, procedures, and services.

• Generate HR reports, maintain employee data and trackers, and support HRIS updates, system improvements, data migration, and process automation.

• Coordinate employee engagement activities, career fairs, and employer-branding initiatives while identifying opportunities to improve HR service delivery and employee experience.

• Coordinate and administer the KPI and PMS processes through the designated HR software, ensuring timely updates, accurate data tracking, and proper documentation.

• Follow up with employees, supervisors, and HoDs regarding KPI submission, review, assessment, and other PMS-related deadlines.

• Monitor the progress of KPI and PMS activities, identify pending or incomplete submissions, and prepare periodic status reports for review by the appropriate authority.

• Provide operational support to users regarding the KPI/PMS software and escalate system-related issues or process discrepancies to the relevant stakeholders.

Employee Development & Engagement Support

• Support initiatives related to mentoring, coaching, talent development, and employee capability building.

• Contribute to employee engagement activities that promote a culture of continuous learning.

• Plan, coordinate, and facilitate employee wellbeing initiatives, awareness sessions, and campaigns covering areas such as mental wellbeing, stress management, work-life balance, and healthy workplace practices etc.

• Analyze employee feedback, engagement survey outcomes, and wellbeing-related trends to identify areas of concern and recommend initiatives that enhance the overall employee experience.

• Coordinate observance of internationally recognized wellbeing, mental health, and employee wellness days to promote awareness and employee participation.