Job Description
Title: Senior Executive/Assistant Manager, Telesales
Company Name: Masterkey Technology Ltd.
Vacancy: 02
Location: Dhaka (Gulshan)
Minimum Salary: Negotiable
Experience:
∎ At least 1 year
∎ Freshers are also encouraged to apply.
Published: 21 Aug 2024
Education:
∎ Bachelor of Business Administration (BBA) in Marketing
Requirements:
Additional Requirements:
∎ Bachelor’s degree in Business, Marketing, or a related field.
∎ Minimum 1 years of experience in telesales.
∎ Strong communication and interpersonal skills.
∎ Excellent sales and negotiation abilities.
∎ Leadership and team management skills.
∎ Proficiency in CRM software and MS Office Suite.
∎ Ability to work under pressure and meet deadlines.
∎ Analytical and problem-solving skills.
∎ Bachelor’s degree in Business, Marketing, or a related field.
∎ Minimum 1 years of experience in telesales.
∎ Strong communication and interpersonal skills.
∎ Excellent sales and negotiation abilities.
∎ Leadership and team management skills.
∎ Proficiency in CRM software and MS Office Suite.
∎ Ability to work under pressure and meet deadlines.
∎ Analytical and problem-solving skills.
Responsibilities & Context:
∎ Lead and manage the telesales team to achieve sales targets and KPIs.
∎ Engage with potential and existing customers via phone calls, emails, and other communication channels to promote our products/services.
∎ Develop and implement effective telesales strategies to maximize sales opportunities and increase customer acquisition.
∎ Provide training, guidance, and support to telesales executives, ensuring high performance and motivation.
∎ Track team performance, analyze sales data, and prepare reports for management review.
∎ Build and maintain strong relationships with customers, ensuring a high level of customer satisfaction.
∎ Address customer inquiries, complaints, and issues promptly and effectively.
∎ Stay informed about market trends, competitor activities, and customer needs to adapt sales strategies accordingly.
∎ Work closely with other departments, including marketing and customer service, to ensure a cohesive approach to customer engagement.
∎ Application Procedure: https://forms.gle/XhczWtm85GTRKwfy5
∎ Key Responsibilities:
∎ Lead and manage the telesales team to achieve sales targets and KPIs.
∎ Engage with potential and existing customers via phone calls, emails, and other communication channels to promote our products/services.
∎ Develop and implement effective telesales strategies to maximize sales opportunities and increase customer acquisition.
∎ Provide training, guidance, and support to telesales executives, ensuring high performance and motivation.
∎ Track team performance, analyze sales data, and prepare reports for management review.
∎ Build and maintain strong relationships with customers, ensuring a high level of customer satisfaction.
∎ Address customer inquiries, complaints, and issues promptly and effectively.
∎ Stay informed about market trends, competitor activities, and customer needs to adapt sales strategies accordingly.
∎ Work closely with other departments, including marketing and customer service, to ensure a cohesive approach to customer engagement.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Gulshan)
Company Information:
∎ Masterkey Technology Ltd.
∎ Ta-39/1, Badda Link Road, Dhaka-1212
∎ www.masterkey.technology
Address::
∎ Ta-39/1, Badda Link Road, Dhaka-1212
∎ www.masterkey.technology
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 Aug 2024
Category: Customer Support/Call Centre
