Senior Executive (Team Leader, International project)
Job Description
Title: Senior Executive (Team Leader, International project)
Company Name: Genuity Systems Ltd.
Vacancy: Not specific
Job Location: Dhaka (Kazipara)
Employment Status: Full-time
Educational Requirements:
∎ A Level, Graduate (If you have English speaking skills)
Experience Requirements:
∎ At least 2 year(s)
Job Context:
∎
∎ Department : Call Center
∎ Working Hours:
∎ 7:00 PM - 7:00 AM
∎ Weekly: 5 days.
∎ Weekend: Saturday, Sunday.
Job Responsibilities:
∎ Leading & training team members, setting strategy and monitoring progress towards goals.
∎ Directs, administers and controls the day to day operations.
∎ Excellent organizational skills with the ability to communicate with our US based client.
∎ Ensure company goals and objectives are being met by each employee and provide constructive feedback.
∎ Candidates have to work between 7 PM to 7 AM, Monday to Friday even on Govt Holidays.
Additional Requirements:
∎ A Level or Bachelor degree in any discipline (Fluency in English speaking & writing is mandatory).
∎ Preferred Training/Trade Course: Telemarketing/ Call Center/ Customer Care.
∎ Strong understanding of business goals and standards for customer service.
∎ Exposure to diverse viewpoints, cultural norms, and experiences.
∎ Superb verbal communication, interpersonal, research, and record-keeping skills.
∎ Proficient using Microsoft Suite.
∎ Minimum 2 years of experience working in an international Call Center.
∎ Must be fluent in Spoken English with standard pronunciation.
∎ Candidates from English medium will get high priority.
∎ Should have excellent communication skill with Customer service etiquette.
Salary:
∎ You have an opportunity to earn 30000-35000 Taka in a month.
Compensation & Other Benefits:
∎ As per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 11 Oct 2023
Company Information:
∎ 12 Sep 2023
∎ Genuity Systems Ltd.
∎ Address : Genusys Point Plot - 08, Road - 4, Block - A Section - 11, Mirpur, Dhaka- 1216
∎ Business : Genuity Systems Ltd. is an IT company established in the year 2003. It is aiming at establishing itself as one of the prestigious entities in world market to provide IT and telecom related services. Our services include Call center solution, VoIP soft-switch and billing, Mobile Dialer, IVR, IP-PBX solution and advance IT training.
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 11th Oct 2023
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