Senior Executive-Customer Service

Job Description

Title: Senior Executive-Customer Service

Company Name: US-Bangla Airlines

Vacancy: 08

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Business Administration (BBA)
∎ Candidate with English medium (‘O’ level & ‘A’ level) background or foreign degree will get preference.
∎ Skills Required: Ability to Work Under Pressure, Computer skill, Leadership and Good Communication skill., liason, team work

Experience Requirements:
∎ At least 4 year(s)
∎ The applicants should have experience in the following area(s): Airlines, Customer Service, Travel Agency, Travel Tourism
∎ The applicants should have experience in the following business area(s): Airline

Job Responsibilities:
∎ Leadership Skills
∎ Ensure Quality Customer services (QCS)
∎ Disruption handling
∎ Relationship with regulatory bodies at airport
∎ Overall supervision of flight handling and allied activities of the shift
∎ Excellent communication skill.
∎ Attention to detail & quality.

Additional Requirements:
∎ Age at most 40 years
∎ Both males and females are allowed to apply
∎ Should have good computer operating knowledge.
∎ Good communication skills
∎ Should have the habit to work under pressure.
∎ Work in a team

Salary:
∎ Tk. 33000 - 40000 (Monthly)
∎ Salary will be offered based on the work station, Experience & Competency of the candidates

Compensation & Other Benefits:
∎ Medical allowance, Provident fund
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Yearly Free of Cost Air Ticket (Excluding VAT) (Domestic & International in USBA Destination)
∎ Transport will be provided within company authorized area

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Apr 2022

Company Information:
∎ 16 Apr 2022
∎ US-Bangla Airlines
∎ Address : 7th Floor, House: 01, Road: 01, Sector: 01, Uttara, Dhaka-1230
∎ Web : www.usbair.com

Category: Customer Support/Call Centre

: No hardcopy CV will be accepted and US-Bangla Airlines never charges applicants in any step of the recruitment. If you are asked for money as part of any US-Bangla Airlines’ recruitment, please do not pay & report it to [email protected] with all accompanying documents and any kind of persuasion will be treated as a disqualification of the candidate.