Senior Executive, Customer Relation

Job Description

Title: Senior Executive, Customer Relation

Company Name: ACE AUTOS (Pvt.) Ltd.

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Business Administration (BBA), Bachelor degree in any discipline
∎ Skills Required: Adaptability, Excellent communication skill, Fluent in written and spoken Bengali-English., MS Word/ Excel/ PowerPoint/ OneNote

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Administration, Customer Support through Phone, Face-to-Face Customer Support

Job Responsibilities:
∎ Maintain office documentation and take direct role in office administration
∎ Organize internal and external meetings regarding customer service
∎ Assist in preparing quotations for workshop job estimates
∎ Collection of pending due bills over phone (visit when necessary)
∎ Service reminder notice, venture potential new cliental over phone and in person
∎ E mail offers
∎ Collect necessary information and promptly report office activities directly to MD
∎ Attend guest and clients, follow-up of complaints and requirements
∎ Corporate Communication over phone (visit when necessary)
∎ Maintain business relations with media, vendors and sponsors and keep records of media coverage
∎ Interior & exterior decoration of office space
∎ Respond to media inquiries, arrange interviews for the organization
∎ Any other task assigned by Management

Additional Requirements:
∎ Age 22 to 30 years
∎ Both males and females are allowed to apply
∎ Should be a pleasant personality
∎ Honest, Energetic and Hard-working in intelligent way
∎ Ambitious, smart and bold
∎ Self-confident with strong verbal command
∎ Good family background

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Performance bonus, Profit share, Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Professional working environment with competitive compensation packages including: Mobile allowance, Sales Incentive, Festival bonus, Office transport, when available, Yearly paid vacation for deserving candidates

Application Deadline: 30 Nov 2020

Company Information:
∎ 11 Nov 2020
∎ ACE AUTOS (Pvt.) Ltd.
∎ Address : 204/A Gulshan Tejgaon Link Road, Dhaka 1208
∎ Web : www.haval.com.bd, www.facebook.com/havalbangladesh
∎ Business : HAVAL SUVs have been designed by leading automotive designer Pierre LeClercq, ex head of BMW design team, and and engineered by Toyota-Lexus ex Chief Engineer Suguya Fukusato following the latest global design trends.
HAVAL is a specialist manufacturer of premium SUVs and is the No.1 SUV brand in the world’s largest automotive market and has been for the past 15 years. In 2017 Brand Finance valued HAVAL as the "world`s most powerful SUV brand" ahead of Jeep and Land Rover. With over 4 million customers, last year HAVAL was the world’s 10th largest SUV manufacturer outselling Mercedes, BMW and Mitsubishi SUVs. Our success is due to a combination of commitment, passion and listening to our customers. We utilise the best features, safety and technologies from around the globe to produce world class SUVs. It is through these partners that we can access global best practices, leading edge technologies, inbuilt quality, reliability and advanced robotics in our $5B R&D center in Tianjin.
The vehicles are well proportioned, have a strong street presence and a sense of balance and poise. Our interiors are beautifully designed, with ergonomics, visual and tactile appeal being our priorities. We use a combination of materials and textures that excite the senses and create an air of understated elegance and quality, such as French double stitching leather seats, Audi inspired gear console and All-Terrain control system used in Ford.
Recently HAVAL Motors has appointed Phil Simmons as their new global Design Director and VP. Phil was previously the Design Director for Land Rover where he led the creation of the 2018 Range Rover and Range Rover Sport, 2017 Range Rover Velar and 2016 Range Rover Evoque, Discovery and Discovery Sport.
Born in England, Phil has over 30 years of automotive design expertise including a number of years at Ford and will be leading the design studio at HAVAL’s headquarters in Baoding, as well as the advanced design studio in Shanghai. His role is to build a world-class design team and create the unique design of all HAVAL models and strengthen the brand’s position in the SUV segment on the world stage. This is one of the most important and exciting appointments at HAVAL and reinforces the company’s desire to bring in the very best talent from around the world to create the world’s best SUVs and further evidence that HAVAL is moving forward, fast.
With a history of 23 years` trusted service in the automobile industry, Ace Autos, the Exclusive Distributor of Haval in Bangladesh, is confident to take it to the new level in the coming years! In that direction, we are looking for a resourceful, energetic, and ambitious team to achieve our Mission, Vision!


Category: Customer Support/Call Centre

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