Senior Customer Service Executive
Job Description
Title: Senior Customer Service Executive
Company Name: Rajdhani Tourism & Education
Vacancy: 04
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ HSC, Bachelor degree in any discipline, Masters degree in any discipline
∎ Minimum HSC/ A Level/ Diploma
∎ Bachelor/ BBA/ MBA/ Masters
Experience Requirements:
∎ 1 to 5 year(s)
∎ Freshers are also encouraged to apply.
Job Context:
∎ We are looking for goal driven personalities who are smart enough to handle our client and their queries and grievances as well as push themselves an extra mile to convince our services and values to the respected client.
∎ Looking for very Smart,Good Looking
∎ Smart Voice,Presentable,Professional
∎ Office Time : Shift (A) - 9:30am to 6:30Pm, Shift (B) - 12:00pm to 9:00Pm
∎ Weekly Holidays : Friday or Tuesday
Job Responsibilities:
∎ Receive Phone Calls,Phone followup,communicate with customers.
∎ Good command on email correspondence and writing/speaking in English.
∎ Capable to work on multi sector.
∎ Deal customer who will come for visa & Passport service
∎ Good knowledge about visa processing Specially in UK, Europe, Canada
∎ Have to find out all embassies visa requirement and delivery to customer
∎ Visa Form fill up and file ready
∎ Convince to the customer about our services while receive incoming calls.
∎ Report to supervisor
Additional Requirements:
∎ Age 20 to 40 years
∎ Only females are allowed to apply
∎ The applicants should have experience in the following area(s):
∎ Customer Care, Customer Service, Customer Support through Phone, Travel Agent,Tour Operator.
∎ The applicants should have experience in the following business area(s):
∎ Call Center, Travel Agent,Tour Operator.
∎ Freshers are also encouraged to apply
Salary:
∎ Negotiable
∎ Attractive Commissions/Incentives Beside Basic Salary.
Yearly 2 Times Salary Review.
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Credit card, Profit share, Provident fund, Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 1
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 26 Oct 2022
Company Information:
∎ 27 Sep 2022
∎ Rajdhani Tourism & Education
∎ Address : 56/9, R B Tower,(Level -02),West Panthapath,Beside Al-Arfah Islami Bank,Panthapath Branch & Near Square Hospital,Kalabagan,Dhaka-1205.
∎ Web : www.rajdhanitourism.com
∎ Business : Visa Process,Tour Operator,Air Ticketing,Hotel Booking,Student Visa Processing.
Category: Customer Support/Call Centre
: Looking Very Smart,Good LookingSmart Voice,Presentable,ProfessionalOffice Time : Shift (A) - 9:30am to 6:30Pm Shift (B) - 12:00pm to 9:00PmWeekly Holidays : Friday or Tuesday
Source: bdjobs.com
Deadline Expired on 26th Oct 2022
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