Job Description
Title: RPL Consultant – Student Handling & Live Chat (2-3-Year Contract)
Company Name: Well reputed Education Consultancy Hub
Vacancy: 10
Age: 20 to 45 years
Location: Dhaka (DOHS Mirpur)
Salary: Tk. 30000 - 60000 (Monthly)
Experience:
∎ At least 1 year
Published: 29 Apr 2025
Education:
∎ HSC in English
Requirements:
Additional Requirements:
∎ Age 20 to 45 years
∎ 🔹 Typing Speed: Minimum 80 words per minute (PC & Mobile – tested in interview)🔹 English Fluency: Speaking: Clear pronunciation, confident voice Writing: Professional email/live chat writing skills Listening: Ability to understand and respond quickly🔹 Live Chat Handling Experience preferred🔹 Must be willing to work on-site (Mirpur DOHS), no work-from-home
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∎ Special Note: Without Speaking English need not apply or CV will be rejected.
Responsibilities & Context:
∎ Typing Speed: Minimum 80 words per minute (PC & Mobile – tested in interview) 2 year contact must
∎ English Fluency: Speaking: Clear pronunciation, confident voice Writing: Professional email/live chat writing skills Listening: Ability to understand and respond quickly, Otherwise no need to apply
∎ Typing Speed: Minimum 80 words per minute (PC & Mobile – tested in interview) 2 year contact must
∎ English Fluency: Speaking: Clear pronunciation, confident voice Writing: Professional email/live chat writing skills Listening: Ability to understand and respond quickly, Otherwise no need to apply
∎ 3. Live Chat Handling Experience preferred
∎ 4. Must be willing to work on-site (Mirpur DOHS), no work-from-home
∎ 5. Handle prospective student inquiries for RPL (Recognition of Prior Learning) through live chat, Facebook, WhatsApp & phone calls.
∎ 6.Advise students on document requirements for Australian skill assessments.
∎ 7.Guide clients in creating professional resumes, declarations, and other RPL documents.
∎ 8.Maintain accurate records in CRM and ensure high lead-to-conversion rate.
∎ 9.Collaborate with Australian migration experts and documentation teams (training provided).
∎ 10 Meet KPI targets for response time, lead conversion, and communication quality.
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Skills & Expertise:
Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Monthly Salary: BDT 30,000 (basic)
∎ Monthly KPI bonus (up to 60,000 BDT)
∎ Yearly increment
∎ Festival Bonus (Eid)
∎ Internal training on Australian RPL system
∎ Friendly office environment and career growth opportunity
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (DOHS Mirpur)
Company Information:
∎ Well reputed Education Consultancy Hub
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 29 May 2025
Category: Education/Training