Job Description
Title: Reservation Officer
Company Name: G.I Tour & Travel Agency
Vacancy: --
Age: at least 25 years
Location: Chattogram (Sadarghat)
Salary: Negotiable
Experience:
∎ 2 to 5 years
∎ The applicants should have experience in the following business area(s):Airline, Travel Agent, Immigration/Visa Processing, Travel Startup
Published: 14 Mar 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age at least 25 years
Responsibilities & Context:
∎ Reservation Agent Responsibilities and Duties Reservation Agent Responsibilities and Duties Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations.
∎ Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations.
∎ Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.
∎ Coordinate with sales department and manage all communication for group bookings and maintain all calendars for hotel and inform operation staff for same.
∎ Manage all incoming calls for reservation department and ensure response all queries and maintain professional relationship and atmosphere at all times.
∎ Develop and maintain professional relationships with all computer associate and supervise and inform manager of all issues and coordinate with call center to resolve same.
∎ Assist to book and block all rooms according to required standards and manage all special reservations and monitor all reservations and discounts.
∎ Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis.
∎ Ensure compliance to all security and safety standards on everyday basis and ensure optimal utilization of all resort software systems and maintain knowledge on all room types and its availability.
∎ Reservation Agent Responsibilities and Duties Reservation Agent Responsibilities and Duties Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations.
∎ Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations.
∎ Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.
∎ Coordinate with sales department and manage all communication for group bookings and maintain all calendars for hotel and inform operation staff for same.
∎ Manage all incoming calls for reservation department and ensure response all queries and maintain professional relationship and atmosphere at all times.
∎ Develop and maintain professional relationships with all computer associate and supervise and inform manager of all issues and coordinate with call center to resolve same.
∎ Assist to book and block all rooms according to required standards and manage all special reservations and monitor all reservations and discounts.
∎ Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis.
∎ Ensure compliance to all security and safety standards on everyday basis and ensure optimal utilization of all resort software systems and maintain knowledge on all room types and its availability.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Chattogram (Sadarghat)
Company Information:
∎ G.I Tour & Travel Agency
∎ Ice Factory Road,Sadarghat,Chattogram
Address::
∎ Ice Factory Road,Sadarghat,Chattogram
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 19 Mar 2024
Category: Hospitality/ Travel/ Tourism
