Job Description

Title: Receptionist Cum Call Centre Representative (Female)

Company Name: Modhu Haji River View

Vacancy: Not specific

Job Location: Dhaka (Dhanmondi)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor / Master's in any field from any recognized university /reputed institution.
∎ Good communication skills, Negotiation Persuasion Skills, Target Oriented.

Experience Requirements:
∎ 2 to 5 year(s)

Job Responsibilities:
∎ Greet people entering the office, answering any questions, providing directions and alerting staff when someone is there to meet or visit them.
∎ Ensure knowledge of staff movements inside and outside of the company.
∎ Communicate with customers via phone
∎ Managing large amounts of inbound and outbound calls in a timely manner
∎ Following call center "scripts" when handling different topics
∎ Identifying customers' needs, clarify information, research every issue and providing solutions
∎ Report back data of whole day work to admin on different platforms (Microsoft Word, Excel, Google Sheet, Doc, etc.)
∎ Typing speed (Both Bangla and English) should be fast and sound.
∎ Understand all the situations and take responsibility, stress tolerance, discipline, desire to work and gain new knowledge, politeness, ability to work with large volumes of information, and multitasking.

Additional Requirements:
∎ Age 22 to 28 years
∎ Only females are allowed to apply
∎ The applicants should have experience in the following area(s): Admin, Administration, Receptionist / Front Desk, Call Center, Customer Relationship Management (CRM), Telesales

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 9 Sep 2022

Company Information:
∎ 10 Aug 2022
∎ Modhu Haji River View

Category: Secretary/Receptionist

Source: bdjobs.com

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