Job Description
Title: Call Centre Executive
Company Name: Modhu Haji River View
Vacancy: Not specific
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor / Master's in any field from any recognized university / reputed institution.
Experience Requirements:
∎ 1 to 5 year(s)
Job Responsibilities:
∎ Communicate with customers via phone.
∎ Managing large amounts of inbound and outbound calls in a timely manner.
∎ Following call center "scripts" when handling different topics.
∎ Ensure customer satisfaction, providing appropriate solution and alternatives within the stipulated time and follow up to ensure resolution.
∎ Identifying customers' needs, clarify information, research every issue and providing solutions
∎ Report back data of whole day work to admin on different platforms (Microsoft Word, Excel, Google Sheet, Doc, etc.)
∎ Typing speed (Both Bangla and English) should be fast and sound.
∎ Understand all the situations and take responsibility, stress tolerance, discipline, desire to work and gain new knowledge, politeness, ability to work with large volumes of information, and multitasking.
Additional Requirements:
∎ Age 22 to 29 years
∎ Only females are allowed to apply
∎ Good communication skills, Negotiation Persuasion Skills, Target Oriented.
∎ The applicants should have experience in the following area(s): Call Center, Customer Relationship Management (CRM), Customer Support through Phone.
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 May 2023
Company Information:
∎ 30 Apr 2023
∎ Modhu Haji River View
∎ Address : House-52/A, Road-9/A, Dhanmondi R/A,
Dhaka 1209
∎ Web : https://modhuhajiriverview.com/
∎ Business : Modhu Haji River View started is journey on 2016 to ease the housing facilities towards the individuals of overpopulated Dhaka city and fulfilling the highly demanding housing needs The rapidly growing population of Dhaka city can make their sweet home to the outskirts with all infrastructural facilities and Modhu Haji River View turned this dream in to reality. The prime goal of the company is to provide comfortable Real Estate & Housing facilities of the citizens of Bangladesh ensuring extremely secured, aristocrat living condition. So that people can optimize their investment value at the day end. By traveling long way, the company has secured its summit position through experiencing different activities which are worthy to be mentioned. It has religiously followed the client’s needs and utilized the lesson gathered in the previous projects. Moreover, innovation & partnership is always strengthen its implementation process.
Category: Customer Support/Call Centre
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