Patient Welfare Officer

Job Description

Title: Patient Welfare Officer

Company Name: Evercare Hospital, Chattogram

Vacancy: 1

Job Location: Chattogram

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline in clinical psychology
∎ Skills Required: Ability to Work Under Pressure, Excellent communication skill

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): Customer Relationship Management, Hospital operations
∎ The applicants should have experience in the following business area(s): Hospital

Job Responsibilities:
∎ Capture the patient feedback: complaints /concern from all areas of the hospital (IPD, ICU & OPD).
∎ Meet with admitted patients (along with the Handle with care patients) daily
∎ Enquire about their problems / complaints and ensure their care
∎ • Inform patient about their rights and responsibilities
∎ To meet with the attendants of the patients admitted in ICU. To address their queries
∎ Liaise with respective departments upon receiving a complaint, also report the same to HOD on a daily basis

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Provident fund, Insurance, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 16 Sep 2021

Company Information:
∎ 6 Sep 2021
∎ Evercare Hospital, Chattogram
∎ Address : Plot 1,Ananya R/A, Hathazari, Chattogram
∎ Web :

Category: Medical/Pharma