PABX-Operator

Job Description

Title: PABX-Operator

Company Name: United Hospital Limited.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 2 to 3 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Answer courteously inbound calls.
∎ Answering or making calls to client to learn about and address their needs and response to customer inquiries.
∎ Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that client's feel supported and valued.
∎ Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
∎ Building lasting relationship with clients and other call center team members based on trust and reliability.
∎ Utilizing software, databases, scripts, and tools appropriately.
∎ Manage filling, mailing, correspondence and other management tasks.

Additional Requirements:
∎ Age at most 30 years
∎ Both males and females are allowed to apply
∎ Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
∎ Ability to ask prying questions and diffuse tense situations

Salary: Negotiable

Application Deadline: March 25, 2020

Company Information:
∎ United Hospital Limited.
∎ Address : Plot 15, Road 71, Gulshan, Dhaka 1212.
∎ Web : www.uhlbd.com

Category: Customer Support/Call Centre

Read Before Apply: Please read the Job Description first. If you feel confident and think you are the right person to be a part of our professional, passionate, committed team, then express your interest with complete RESUME with two recent photographs along with a cover letter addressing to The Head of Human Resources, United Hospital Limited, Plot 15, Road 71, Gulshan, Dhaka 1212