Outbound Call Center Agent

Job Description

Title: Outbound Call Center Agent

Company Name: Byte Trek Ltd.

Vacancy: 10

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ A Level / Graduated in any discipline (Negligible if the candidate is qualified)
∎ Due to the nature of the job or service in question, young medical students or candidates with a basic understanding of medical terminology will be given priority.

Job Context:
∎ Byte Trek Ltd, a growing IT and ITES company, catering to the global market (currently the US), is looking for new candidates to join its continuously growing team.
∎ Candidates will be trained to help our client`s Medical Transfer Center department as well as pickup internal calls from the client`s Emergency Room (ERs) medical staff and then work on coordinating and assisting patients- such as finding a bed for patients in a nearby hospital for the critically ill patients who require hospital care.

Job Responsibilities:
∎ Taking calls and giving the callers proper information
∎ Regularly sending reports

Additional Requirements:
∎ Must be fluent in English
∎ Good knowledge of MS Office, Emails, and Browsing
∎ Flexible to work on day/night shift.

Compensation & Other Benefits:
∎ Festival bonus

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Jul 2022

Company Information:
∎ 17 Jul 2022
∎ Byte Trek Ltd.
∎ Address : House#35, Block#J, Road#18, Banani, Dhaka

Category: Customer Support/Call Centre

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