Operations Team Lead (Night Shift)

Job Description

Title: Operations Team Lead (Night Shift)

Company Name: Tele Musketeers

Vacancy: 2

Age: 22 to 35 years

Location: Dhaka (Malibag Chowdhuripara)

Salary: Tk. 25000 - 35000 (Monthly)

Experience:
∎ 3 to 5 years
∎ The applicants should have experience in the following business area(s):Manufacturing (FMCG), Direct Selling/Marketing Service Company, Call Center

Published: 2 Feb 2024

Education:
∎ Bachelor of Business Administration (BBA) in Marketing, A Level

Requirements:

Additional Requirements:
∎ Age 22 to 35 years

Responsibilities & Context:
∎ Interact with and motivate employees to maintain a positive relationship.
∎ Inspect and take ownership of operational floors.
∎ Coordinate and collaborate with multiple stakeholders and works as a cross-functional team member.
∎ Manage and lead a specific team of Sales specialists.
∎ Continuous follow-up on team member's performance and address any discrepancy at the earliest.
∎ Be a leader and mentor to the Tele Sales Specialists (including performance reviews, orientation, guidance, quality concerns, etc.) to perform at their best potential.
∎ Foster an environment that ensures zero tolerance toward harassment of any kind.
∎ Improve the efficiency of existing organizational processes.
∎ Interact with and motivate employees to maintain a positive relationship.
∎ Inspect and take ownership of operational floors.
∎ Coordinate and collaborate with multiple stakeholders and works as a cross-functional team member.
∎ Manage and lead a specific team of Sales specialists.
∎ Continuous follow-up on team member's performance and address any discrepancy at the earliest.
∎ Be a leader and mentor to the Tele Sales Specialists (including performance reviews, orientation, guidance, quality concerns, etc.) to perform at their best potential.
∎ Foster an environment that ensures zero tolerance toward harassment of any kind.
∎ Improve the efficiency of existing organizational processes.

Required Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Over time allowance, Weekly 2 holidays, Performance bonus, Medical allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 1

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Malibag Chowdhuripara)

Read Before Apply:

Please use the subject line "TM Rockstar" in your email, and attach your cover letter and resume as PDF and send it to [email protected]

Applications without a cover letter will not be considered.

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected] or Email your CV from My Bdjobs account

Company Information:
∎ Tele Musketeers
∎ House No: 476/C (Zahir Mansion), Malibag DIT Road, Dhaka, 1219
∎ https://telemusketeers.com

Address::
∎ House No: 476/C (Zahir Mansion), Malibag DIT Road, Dhaka, 1219
∎ https://telemusketeers.com

Application Deadline: 3 Mar 2024

Category: Customer Support/Call Centre