Job Description
Title: Operations Manager
Company Name: LENS MART LIMITED.
Vacancy: --
Location: Anywhere in Bangladesh
Minimum Salary: Negotiable
Experience:
∎ At least 5 years
Published: 25 Jun 2025
Education:
∎ Master's degree in Business, Supply Chain Management, Logistics, or related field.
∎ Certifications (Preferred): Certified Supply Chain Professional (CSCP)
Requirements:
Additional Requirements:
∎ 5 years of experience in operations or warehouse management within a wholesale or distribution environment.
∎ Proven leadership experience managing teams and overseeing daily logistics.
∎ Strong organizational and multitasking abilities.
∎ Excellent problem-solving and analytical skills.
∎ Proficient in inventory software, ERP systems, and Microsoft Office Suite.
∎ Strong communication and interpersonal skills.
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∎ Skills:
Responsibilities & Context:
∎ Full-time role
∎ May involve occasional travel to suppliers or client locations.
∎ Requires physical presence for team supervision and operational oversight.
∎ Oversee account-level operations including openings/closures, reconciling, chargebacks, fee processing, stop-pay orders, and GL account adjustments.
∎ Track financial metrics: transaction error rates, reconciliation timeliness, compliance exceptions, backlog aging, cost-to-serve, etc.
∎ Work closely with Fraud & Risk teams to escalate suspicious transactions and enforce audit-ready workflows.
∎ Ensure complete and accurate reconciliations and reports for internal and external audits.
∎ Supervise warehouse operations including receiving, storage, picking, packing, and shipping.
∎ Maintain optimal inventory levels; ensure accurate inventory tracking and stock rotation.
∎ Implement and manage inventory control procedures to minimize loss and shrinkage.
∎ Ensure proper use and maintenance of warehouse equipment.
∎ Manage inbound and outbound logistics, including freight scheduling and carrier negotiations.
∎ Optimize delivery routes and schedules to ensure timely and cost-effective distribution.
∎ Coordinate with third-party logistics providers as needed.
∎ Implement and uphold brand identity across all platforms and campaigns.
∎ Plan and execute promotions, product launches, and seasonal offers.
∎ Monitoring activity of Facebook, social media, website, and e-commerce platforms.
∎ Drive engagement strategies through loyalty programs, feedback systems, and awareness drives.
∎ Track competitor activity, pricing, product trends, and customer behavior.
∎ Align marketing activities with sales strategies and seasonal targets.
∎ Train, and manage warehouse and logistics staff.
∎ Monitor employee performance and provide coaching and development opportunities.
∎ Ensure compliance with health, safety, and regulatory standards.
∎ Analyze workflow, identify inefficiencies, and implement process improvements.
∎ Collaborate with other departments (Sales, Procurement, Accounts & Finance) to streamline operations.
∎ Introduce and utilize ERP and warehouse management systems (WMS) for operational excellence.
∎ Ensure customer orders are processed accurately and delivered on time.
∎ Resolve operational issues that impact customer satisfaction.
∎ Collaborate with sales and customer service teams to meet client expectations.
∎ Prepare and analyze operational reports (KPIs, stock levels, delivery times, costs).
∎ Ensure compliance with industry regulations and company policies.
∎ Maintain accurate records of shipments, inventory, and other operational activities.
∎ Job Summary:
∎ The Operations Manager is responsible for overseeing the day-to-day operations of the wholesale and distribution business of the Company. This role ensures that products are received, stored, and distributed efficiently and effectively, in alignment with company standards, customer expectations and regulatory requirements. The ideal candidate is process-oriented, detail-driven, and experienced in managing supply chain logistics, inventory control, and warehouse operations.
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∎ Working Conditions:
∎
∎ Key Responsibilities:
∎ Accounts & Transaction Monitoring:
∎
∎ Warehouse & Inventory Management:
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∎ Logistics & Distribution:
∎
∎ Marketing Department:
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∎ Team Leadership & Staff Management:
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∎ Process Improvement:
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∎ Customer Service & Fulfillment:
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∎ Reporting & Compliance:
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Company Information:
∎ LENS MART LIMITED.
∎ 78, Satmosjid Road, Dhaka
Address::
∎ 78, Satmosjid Road, Dhaka
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 25 Jul 2025
Category: Commercial/Supply Chain
