Online Sales & Customer Service Executive
Job Description
Title: Online Sales & Customer Service Executive
Company Name: Colourrose
Vacancy: 01
Age: 20 to 30 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Published: 1-01-01
Application Deadline: 2026-10-28
Education:
- Bachelor/Honors
Requirements:
Skills Required: Customer Service, Customer Relationship, Ecommerce
Additional Requirements:
- Age 20 to 30 years
- Only Male
Experienced in customer support will be preferred.
Strong verbal & written communication in Bangla & English.
Convincing ability and customer handling skill.
Fast typing and basic CRM knowledge.
Must be well-presented and confident in customer interactions.
Friendly, patient, and problem-solving mindset
Responsibilities & Context:
Handle customer inquiries via WhatsApp, Facebook, and phone.
Handle inbound & outbound customer calls for sales and support.
Guide customers through product selection, ordering, and after-sales processes.
Handle Daily Order by sorting right item & size, bill information.
Input order information to delivery portal (like Redx/ Steadfast).
Handle sell software (point of sell).
Maintain accurate records of customer queries and resolutions.
Solve issues related to delivery, product quality, Product Transfer Stock and returns.
Provide after-sales support to ensure customer satisfaction
Update order status and follow up regularly
Follow up to ensure customer satisfaction.
Cooperate with different sales campaigns
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work from home,Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
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