Job Description
Title: Officer/Sr. Officer, Customer Service
Company Name: Shubornobhumi Housing Limited
Vacancy: --
Location: Dhaka
Salary: Negotiable
Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):Manufacturing (FMCG), Agro based firms (incl. Agro Processing/Seed/GM), Real Estate
Published: 21 Mar 2024
Education:
∎ Master of Business Administration (MBA)
Requirements:
Responsibilities & Context:
∎ Maintain project wise customer database.
∎ Ensure all due are timely collected (in-house/outside) as per agreed payment schedule.
∎ Give reminder (over phone/ via email and/or letter) to the customer.
∎ Deal all sorts of customer query and complaint.
∎ Maintain regular communication with customers/ land owners and keep them updated in all necessary issues.
∎ Categories the overdue payment and take necessary action.
∎ Assist in arranging land registration in favor of customer.
∎ Maintain project wise customer database.
∎ Ensure all due are timely collected (in-house/outside) as per agreed payment schedule.
∎ Give reminder (over phone/ via email and/or letter) to the customer.
∎ Deal all sorts of customer query and complaint.
∎ Maintain regular communication with customers/ land owners and keep them updated in all necessary issues.
∎ Categories the overdue payment and take necessary action.
∎ Assist in arranging land registration in favor of customer.
Skills & Expertise:
Compensation & Other Benefits:
∎ Weekly 2 holidays, Insurance, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Shubornobhumi Housing Limited
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 20 Apr 2024
Category: Customer Support/Call Centre
