Officer, Query Management (Digital Marketing)

Job Description

Title: Officer, Query Management (Digital Marketing)

Company Name: ACI Motors Limited

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time, Contractual

Educational Requirements:
∎ Graduation in any subject.
∎ Skills Required: Social Media Marketing

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Customer query management, Digital Marketing
∎ Freshers are also encouraged to apply.

Job Context:
∎ ACI Motors, one of the subsidiaries of ACI, is dealing with Automobile & Agri-machineries such as; Motorcycle, Tractor, Power Tiller, Harvester, Diesel Engine, Pump and Heavy Construction Equipment.
∎ ACI Motors focuses on digital marketing and social media marketing to build a close contact with its customers and stakeholders. This position will work closely with our digital marketing team and perform query management activities on different social media platforms. Please log into - http://www.acimotors-bd.com/

Job Responsibilities:
∎ Response to social media based customer quarries.
∎ Collect market information and prepare reports on market insights .
∎ Make prompt communication to the sales/service team and resolve any problem raised by customers/dealers/retailers through online platform.
∎ Assist marketing team with inquiry tracking in prescribed format.
∎ Assist in digital marketing activities and events when required.
∎ Maintain current online contents and promotional materials. Update and restructure contents as required.
∎ Regularly track and report on online performance.

Additional Requirements:
∎ Age 21 to 30 years
∎ Both males and females are allowed to apply
∎ Knowledge and active presence on social media platforms (i.e; Facebook, YouTube, Instagram).
∎ Skilled in operating computers and other subsidiary gadgets.
∎ Good command over Bangla and English languages.

Salary:
∎ Negotiable
∎ As per organizational policy.

Application Deadline: February 23, 2020

Company Information:
∎ ACI Motors Limited
∎ Address : ACI Centre, 245 Tejgaon Industrial Area, Dhaka-1208.
∎ Web : www.aci-bd.com
∎ Business : Pharmaceuticals; Agribusiness; Consumer Brands.

Category: Customer Support/Call Centre

Read Before Apply: Please read job responsibilities and requirements carefully.

Source: bdjobs.com

Similar Jobs

Call Center Agent (Night Shift) - English

Executive, Customer Service

Customer Service Officer

Peer Leader

Executive( Customer Care Service)

Officer, CIC

Female Counsellor

Patient Relationship Officer (For Rajshahi)

Project Coordinator for Telemarketing [International Campaign]

Customer Support cum Live Presenter

কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)

Officer-Customer Service

Tele Sales Executive

Executive (Customer Support and Transcription)

Executive- Customer Care Centre

Customer Support Executive

Office Executive - Night Shift

Customer Relationship Officer

Customer Support and Sales Executive

Executive (Female)

Customer Relation Executive (Female)

Manager- Ocean Freight

Call Center Agent

Customer Relationship Executive

Team Leader, Customer Care

Call Center Representative- Tele Sales

Jr. Executive/ Executive - Call Center

Travel Counselor - Sales Executive (Night Shift)

Executive/Sr. Executive (Customer Service, Export)

Contact Center Agent

Executive, Customer Relationship Management (Tech Sales)

Aftersales, Executive

Customer Relation Manager

Scribe

Customer Relationship Officer(Female)

Customer Service Representative

Customer Service Officer