Job Description

Title: Manager - Operations

Company Name: Aurora specialized hospital

Vacancy: --

Age: at most 45 years

Location: Dhaka (Kakrail)

Minimum Salary: Negotiable

Experience:
∎ 7 to 8 years

Published: 20 Nov 2024

Education:
∎ Master’s in Hospital Management, Business Administration, or a related field.
∎ Master’s in Hospital Management, Business Administration, or a related field.

Requirements:

Additional Requirements:
∎ Age at most 45 years
∎ Experience: 7 to 8 years of active operations management experience, preferably in healthcare or a hospital setting, or in a corporate environment as an Operations manager with a proven track record of excellence.
∎ Experience:
∎ 7 to 8 years of proven experience in hospital operations or a similar leadership role.
∎ Skills and Competencies:
∎ Strong leadership and decision-making abilities.
∎ Excellent communication and problem-solving skills.
∎ Proficiency in Microsoft Office and hospital management software.
∎ Knowledge of healthcare laws, safety regulations, and industry best practices.
∎ Ability to handle pressure and manage multiple tasks effectively.
∎ Experience: 7 to 8 years of active operations management experience, preferably in healthcare or a hospital setting, or in a corporate environment as an Operations manager with a proven track record of excellence.
∎ Experience:
∎ 7 to 8 years of proven experience in hospital operations or a similar leadership role.
∎ Skills and Competencies:
∎ Strong leadership and decision-making abilities.
∎ Excellent communication and problem-solving skills.
∎ Proficiency in Microsoft Office and hospital management software.
∎ Knowledge of healthcare laws, safety regulations, and industry best practices.
∎ Ability to handle pressure and manage multiple tasks effectively.

Responsibilities & Context:
∎ Regulatory and Compliance:
∎ Ensure all hospital operations comply with local laws, healthcare regulations, and accreditation standards. Play a pivotal role in preparing and submitting regulatory documentation and maintaining compliance with government authorities.
∎ Administrative and HR Management:
∎ Oversee the administration and human resources functions, including recruitment, employee relations, and policy implementation. Promote a harmonious work environment and resolve staff grievances efficiently.
∎ Operational Oversight:
∎ Perform all operational tasks related to the hospital's regulatory and compliance requirements, including administrative duties, HR policies, supply chain management, store inventory management, and financial reporting.
∎ Hospital Launch and Project Readiness:
∎ Lead pre-launch activities and preparation for the hospital's inauguration. Coordinate between various departments to ensure smooth project execution, focusing on quality and timelines.
∎ Building a Service-Oriented Institution:
∎ Strive to create a dynamic, service-oriented institution by continuously improving hospital systems, patient services, and operational processes. Implement innovative solutions to enhance the hospital's reputation and standards.
∎ Employee Relations and Development:
∎ Foster friendly relationships among all hospital staff, promoting collaboration and teamwork. Initiate and facilitate professional development training (local and global) for employees to ensure skill enhancement and competency building.
∎ Resource Management:
∎ Ensure effective supply chain management, including procurement, storage, and inventory of medical and operational supplies. Maintain accountability and efficiency in resource allocation.
∎ Leadership and Innovation:
∎ Utilize your knowledge and expertise to implement innovative practices, optimize hospital services, and set benchmarks for operational excellence.
∎ Quality Assurance:
∎ Regularly assess the hospital's service delivery standards and work on continuous improvement initiatives to maintain patient satisfaction and operational excellence.
∎ Crisis Management:
∎ Handle emergencies and operational challenges promptly, ensuring that all issues are resolved with minimal disruption to hospital operations.
∎ Reporting and Communication:
∎ Prepare and submit regular performance reports to senior management. Maintain open and effective communication channels with stakeholders, staff, and external partners.
∎ Policy and Procedure Implementation:
∎ Follow the job descriptions and instructions provided by higher officials. Adapt to evolving roles and responsibilities as defined by hospital authorities.
∎ Hospital Branding and Public Relations:
∎ Act as a brand ambassador for the hospital by maintaining professional conduct, etiquette, and exemplary behavior. Promote the hospital's reputation within the community and industry.
∎ Manpower Management:
∎ Efficiently manage and oversee a workforce of 200-300 individuals, ensuring optimal deployment and productivity. Address personnel concerns, facilitate teamwork, and foster a supportive work environment. Implement strategies to enhance staff motivation, performance, and overall job satisfaction in alignment with organizational goals.
∎ Terms of Service:
∎ The hospital authorities reserve the right to revise, modify, or amend any terms of employment as necessary to meet the institution's goals and regulatory requirements.
∎ This role requires a dynamic, proactive individual committed to operational excellence and the development of a patient-centered healthcare environment.
∎ Job Overview:
∎ Aurora Specialized Hospital is looking for an experienced and result-oriented Manager - Operations to lead and optimize our hospital's daily operations. The candidate must have a strong background in operations management, excellent leadership skills, and the ability to ensure seamless service delivery while maintaining high patient care standards.
∎ Key Responsibilities:
∎ Regulatory and Compliance:
∎ Ensure all hospital operations comply with local laws, healthcare regulations, and accreditation standards. Play a pivotal role in preparing and submitting regulatory documentation and maintaining compliance with government authorities.
∎ Administrative and HR Management:
∎ Oversee the administration and human resources functions, including recruitment, employee relations, and policy implementation. Promote a harmonious work environment and resolve staff grievances efficiently.
∎ Operational Oversight:
∎ Perform all operational tasks related to the hospital's regulatory and compliance requirements, including administrative duties, HR policies, supply chain management, store inventory management, and financial reporting.
∎ Hospital Launch and Project Readiness:
∎ Lead pre-launch activities and preparation for the hospital's inauguration. Coordinate between various departments to ensure smooth project execution, focusing on quality and timelines.
∎ Building a Service-Oriented Institution:
∎ Strive to create a dynamic, service-oriented institution by continuously improving hospital systems, patient services, and operational processes. Implement innovative solutions to enhance the hospital's reputation and standards.
∎ Employee Relations and Development:
∎ Foster friendly relationships among all hospital staff, promoting collaboration and teamwork. Initiate and facilitate professional development training (local and global) for employees to ensure skill enhancement and competency building.
∎ Resource Management:
∎ Ensure effective supply chain management, including procurement, storage, and inventory of medical and operational supplies. Maintain accountability and efficiency in resource allocation.
∎ Leadership and Innovation:
∎ Utilize your knowledge and expertise to implement innovative practices, optimize hospital services, and set benchmarks for operational excellence.
∎ Quality Assurance:
∎ Regularly assess the hospital's service delivery standards and work on continuous improvement initiatives to maintain patient satisfaction and operational excellence.
∎ Crisis Management:
∎ Handle emergencies and operational challenges promptly, ensuring that all issues are resolved with minimal disruption to hospital operations.
∎ Reporting and Communication:
∎ Prepare and submit regular performance reports to senior management. Maintain open and effective communication channels with stakeholders, staff, and external partners.
∎ Policy and Procedure Implementation:
∎ Follow the job descriptions and instructions provided by higher officials. Adapt to evolving roles and responsibilities as defined by hospital authorities.
∎ Hospital Branding and Public Relations:
∎ Act as a brand ambassador for the hospital by maintaining professional conduct, etiquette, and exemplary behavior. Promote the hospital's reputation within the community and industry.
∎ Manpower Management:
∎ Efficiently manage and oversee a workforce of 200-300 individuals, ensuring optimal deployment and productivity. Address personnel concerns, facilitate teamwork, and foster a supportive work environment. Implement strategies to enhance staff motivation, performance, and overall job satisfaction in alignment with organizational goals.
∎ Terms of Service:
∎ The hospital authorities reserve the right to revise, modify, or amend any terms of employment as necessary to meet the institution's goals and regulatory requirements.
∎ This role requires a dynamic, proactive individual committed to operational excellence and the development of a patient-centered healthcare environment.

Compensation & Other Benefits:
∎ Yearly salary review
∎ Festival bonuses (2 per year)
∎ Other facilities as per company policy
∎ Yearly salary review
∎ Festival bonuses (2 per year)
∎ Other facilities as per company policy

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Kakrail)

Apply Procedure:

Hard Copy:
∎ Updated Resume/CV along with a Cover Letter/Application and all Educational Qualifications should be sent to the email address career@aurora.hospital or submitted in hardcopy to the Managing Director, Aurora Specialized Hospital, located at 19/1, Kakrail, Dhaka. Additionally, please include a recent passport-size photograph.
∎ Note: Only shortlisted candidates will be contacted for an interview.

Company Information:
∎ Aurora specialized hospital
∎ 19/1, Kakrail, Dhaka.
∎ https://www.aurora.hospital/?fbclid=IwAR2u18Zi32Zk

Address::
∎ 19/1, Kakrail, Dhaka.
∎ https://www.aurora.hospital/?fbclid=IwAR2u18Zi32Zk

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 22 Nov 2024

Category: General Management/Admin