Title: Junior Executive
Company Name: Scholars Zone
Vacancy: 2
Job Location: Dhaka (GULSHAN 2)
Employment Status: Part-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Candidates who are currently pursuing a bachelor's degree and have not completed their graduation yet are also encouraged to apply.
∎ O/A Level background will be given preference.
∎ North South University,BRAC University students will get preference
∎ Skills Required: Call Center, Customer Care
Job Responsibilities:
∎ Effectively manage high call volumes, providing information and directing inquiries.
∎ Ensure operational efficiency by scheduling and confirming appointments while handling client registrations with efficiency.
∎ Collaborate with sales and marketing for phone promotions and respond promptly to voicemail and email inquiries with detailed information.
∎ Uphold high customer service standards to create a positive client impression, and actively monitor and respond to social media messages, engaging with the online community.
∎ Additionally, assist in resolving client concerns by escalating when necessary and maintaining a seamless information flow with teammates.
Additional Requirements:
∎ Age 20 to 25 years
∎ Both males and females are allowed to apply
∎ Excellent communication and interpersonal skills.
∎ Communication in English, Fluent in English speaking and Writing.
∎ Proficient in handling phone systems and basic computer applications.
∎ Positive attitude and a passion for delivering exceptional customer service.
Salary: Negotiable
Compensation & Other Benefits:
∎ Performance bonus, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Morning Shift/ Day Shift
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Dec 2023
Company Information:
∎ 20 Nov 2023
∎ Scholars Zone
∎ Address : House No-27/A, Road No-03, Dhanmodi, Dhaka-1205.
∎ Business :
Scholars Zone is a renowned and trusted education consultancy firm in Bangladesh since 2010. We provide schooling abroad, higher study abroad & immigration services for Canada and helped many students to fulfill their dream.
• We are Experienced- Scholars Zone stands with 12 years of experience in the education industry and exceptional visa success stories. Our success is visual and we achieved an unparalleled reputation for our commitment towards working for the students & Their families.
• Brand leader for Canadian Schooling program in Bangladesh- We are the pioneer in the Canadian schooling program in Bangladesh and have all the necessary required knowledge and skills for guaranteeing a successful visa.
• Flagship Service- Canadian Schooling program is our flagship service and we provide premium service from the start till the end, i.e, from counseling, documentation, visa application and submission till successfully achieving a visa. We achieved the highest visa ratio in the Canadian schooling program in Bangladesh.
• Highest visa ratio and Visualized Success Stories - We achieved the highest visa ratio in the market and our success makes us stand apart. Everyone can see our frequent success stories and our client`s testimonials are available on our official website, Youtube and Facebook.
• Expert Qualified Team- All our employees are highly skilled and knowledgeable and proficient in Canadian education. We put in our professional skilled knowledge to provide the best advice for our clients. From the start to the end of a file, our team works effortlessly and dedicatedly from providing counseling to arranging every single file till flying to Canada.
• Scholars Zone Community Association- We have our own well-connected network of successful Scholars Zone communities both in Bangladesh and Canada. We help our clients to connect and associate with our successful Scholars Zone community in Canada to help them settle at ease in a new country.
Category: Customer Support/Call Centre
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Source: bdjobs.com