Junior Executive, Customer Service

Job Description

Title: Junior Executive, Customer Service

Company Name: JeansFellow Footwear Ltd.

Vacancy: 20

Age: 18 to 32 years

Location: Dhaka (DOHS Mirpur)

Salary: Negotiable

Published: 18 Jun 2025

Education:
∎ Diploma, Bachelor/Honors in any discipline

Requirements:

Additional Requirements:
∎ Age 18 to 32 years
∎ Communicating with Smart, energetic, self-motivated and ambitious.
∎ Telephonic and verbal communication.
∎ Bangla and English typing Speed
∎ MS Office package skills.
∎ Communicating with Smart, energetic, self-motivated and ambitious.
∎ Telephonic and verbal communication.
∎ Bangla and English typing Speed
∎ MS Office package skills.

Responsibilities & Context:
∎ Answering customer queries
∎ Providing information about products and services
∎ Processing orders and transactions
∎ Managing customer’s orders
∎ Handling customer’s complaints
∎ Communicating with customers with various channels
∎ Collecting customer’s feedback
∎ Attending meetings with the team Lead
∎ Following company’s policies and procedures
∎ Any other tasks assigned by the management/lead.
∎ Answering customer queries
∎ Providing information about products and services
∎ Processing orders and transactions
∎ Managing customer’s orders
∎ Handling customer’s complaints
∎ Communicating with customers with various channels
∎ Collecting customer’s feedback
∎ Attending meetings with the team Lead
∎ Following company’s policies and procedures
∎ Any other tasks assigned by the management/lead.
∎
∎ Working Period: Day Shift (10:00 AM - 7:00 PM) & Evening Shift (01:00 PM- 10 PM)
∎ Weekend: 1 day/week (Roster Basis)

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (DOHS Mirpur)

Read Before Apply:

House 751 (Lift: 2), Road 11, Avenue 04, Mirpur DOHS, Dhaka-1216