International Customer Support Specialist

Job Description

Title: International Customer Support Specialist

Company Name: Rise Up Labs

Vacancy: 45

Age: at least 18 years

Location: Dhaka (Uttara)

Salary: Negotiable

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):IT Enabled Service, BPO/ Data Entry Firm, Call Center
∎ Freshers are also encouraged to apply.

Published: 27 Mar 2025

Education:
∎ HSC, A Level, O Level

Requirements:

Additional Requirements:
∎ Age at least 18 years

Responsibilities & Context:
∎ Providing proper guest support via phone·
∎ Take and place orders according to customer demands·
∎ Update orders and details on CRM/Required platform·
∎ Assist and suggest different toppings or items to customers·
∎ Handle customer complaints and assist them properly·
∎ Fully monitor and understand each order Up-sell additional items if asked.
∎ Job Context: Riseup Labs is looking for a few expert and skilled “International Customer Service Specialist” to support one of its international clients. You will be responsible for managing and handling back-office order processing for a large International company.
∎ Job Responsibilities:
∎ Working Hours: Roaster Basis; Night shift
∎ Employment Status :Contractual Job

Skills & Expertise:

Compensation & Other Benefits:

Workplace:
∎ Work at office

Employment Status: Contractual

Job Location: Dhaka (Uttara)

Company Information:
∎ Rise Up Labs
∎ Floor-B6-B7, Plot-35, Sonargaon Janapath Road, Sector-07, Uttara, Dhaka-1230, Bangladesh

Address::
∎ Floor-B6-B7, Plot-35, Sonargaon Janapath Road, Sector-07, Uttara, Dhaka-1230, Bangladesh

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 24 Apr 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 4.92%
Daffodil International University (DIU) 1.43%
Northern University Bangladesh 1.43%
1.27%
Jahangirnagar University 1.27%
University of Dhaka 1.11%
Uttara University 1.11%
Dhaka International University 0.95%
Tongi Govt. College 0.95%
North South University 0.95%

Interested By Age Range

Age Range Percentage (%)
20-30 83.65%
31-35 7.94%
36-40 1.75%
40+ 0.63%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 59.52%
20K-30K 32.70%
30K-40K 4.60%
40K-50K 1.59%
50K+ 1.59%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 31.27%
0.1 - 1 years 15.24%
1.1 - 3 years 28.89%
3.1 - 5 years 14.44%
5+ years 10.16%