International Call Centre Agent

Job Description

Title: International Call Centre Agent

Company Name: OnTech Solutions Limited

Vacancy: Not specific

Job Location: Dhaka (Mirpur)

Employment Status: Full-time

Educational Requirements:
∎ A Level, O Level, HSC pass / BBA / MBA (Not mandatory)
∎ Having good command in English speaking or having IELTS score will get preferences.
∎ Skills Required: Cold Calling, Fluent in speaking English, inbound, Outbound calls, Telemarketing

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): Air duct campaign, BPO Industries, Call Center, carpet cleaning, Customer Support, Customer support Service, Janitoria, MCA Campaign, Tele Marketing, Telemarketing
∎ The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center, Telecommunication
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Serving to USA, Canada, UK and Australian customers.
∎ Setting up appointment and generating Tele sales in USA, Canada, UK and Australian market
∎ Taking outbound / Inbound calls to reach target customers and generation of leads or Appointment setting.
∎ Recording customers data to identify their expectations and behaviors
∎ Record keeping, Data processing and Database update
∎ To Follow administration rules and comply all instructions from management.

Additional Requirements:
∎ Age 18 to 40 years
∎ Both males and females are allowed to apply
∎ Must be good in English Speaking
∎ Able to work in Telemarketing services
∎ Able to work at night shift (8.00 pm to 5.00 AM)
∎ Candidates from Mirpur, DOHS, Mohammadpur, Kallyanpur, Shyamoli, Mohakhali, Farmgate, Tejgoan, Gulshan & Banani will get preferences.
∎ Short listed candidates will get call for a formal interview at an earliest possible.
∎ Selected candidates will go through a training session for 05 to 10 working days.
∎ Having good command in English speaking or having IELTS score will get preferences.

Salary:
∎ Tk. 15000 - 30000 (Monthly)
∎ Attractive Sales Bonus (an agent can earn up to Tk 10,000 as sales bonus) Attendance bonus (Tk 1,000 per month) from 1st month Bonus: 2 festival bonus and year end special incentive bonus in a year (based on performance & company rules)

Compensation & Other Benefits:
∎ T/A, Performance bonus, Weekly 2 holidays
∎ Lunch Facilities: Full Subsidize

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 May 2023

Company Information:
∎ 2 May 2023
∎ OnTech Solutions Limited

Category: Customer Support/Call Centre

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