International Call Center Manager (Back office support)
Job Description
Title: International Call Center Manager (Back office support)
Company Name: MEC Ltd.
Vacancy: 05
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ O Level / A Level / HSC / Honors / BBA / MBA / IELTS / BA / MA.
Experience Requirements:
∎ 2 to 6 year(s)
∎ The applicants should have experience in the following area(s):
Call Centre Supervision/ Management
Job Context:
∎ International Inbound / Outbound Customer and Employees official services for USA office. (USA Back office Support)
∎ "Please do not apply if you cannot work at Night Shift."
∎ Job Nature: Full Time for Night Shift.
Job Responsibilities:
∎ Determines call center operational strategies.
∎ Develops call center systems by developing customer interaction.
∎ Maintains and improves call center operations by a monitoring system.
∎ Accomplishes call center human resource objectives by orienting, training, assigning, counselling.
∎ Prepares call center performance reports.
∎ Accomplishes organization goals by accepting ownership for accomplishing new and different requests;
Additional Requirements:
∎ Age 20 to 35 years
∎ Both males and females are allowed to apply
∎ Must be Fluent in English.
∎ Must be Computer Literate.
∎ Punctual and honest in manner.
∎ Need to work at Night shift / time.
Salary: Negotiable
Compensation & Other Benefits:
∎ Festival Bonus: 2
Application Deadline: October 7, 2019
Company Information:
∎ MEC Ltd.
Category: Customer Support/Call Centre
Read Before Apply: Willing to work at night shift.
Source: bdjobs.com
Deadline Expired on 7th Oct 2019
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