International Call Center Manager (USA Back Office Support)
Job Description
Title: International Call Center Manager (USA Back Office Support)
Company Name: MEC Ltd.
Vacancy: 06
Job Location: Dhaka (New Market)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ O Level / A Level / HSC / Honors / BBA / MBA / IELTS / BA / MA.
∎ Preferred Professional Certification: Call Centre
∎ Skills Required: call center training
Experience Requirements:
∎ 2 to 6 year(s)
∎ The applicants should have experience in the following area(s):
Call Centre Supervision/ Management
Job Context:
∎ International Inbound / Outbound Customer and Employees official services for USA office. (USA Back office Support)
∎ "Please do not apply if you cannot work at Night Shift."
∎ Job Nature: Full Time for Night Shift.
Job Responsibilities:
∎ Have the ability to manage the team and the achieved the objective of the management.
∎ Take the orders from the US clients and complete the required task.
∎ Make the stable communication between US and local office.
∎ Have the ability to manage the team members.
∎ Determines call center operational strategies.
∎ Develops call center systems by developing customer interaction.
∎ Maintains and improves call center operations by a monitoring system.
∎ Accomplishes organization goals by accepting ownership for accomplishing new and different requests.
Additional Requirements:
∎ Age 20 to 35 years
∎ Both males and females are allowed to apply
∎ Must be Fluent in English.
∎ Must be Computer Literate.
∎ Punctual and honest in manner.
∎ Need to work at Night shift / time.
∎ Ability to work under pressure
∎ Willing to work at night shift.
∎ Fluent English communication
∎ Fast learning
Salary: Negotiable
Compensation & Other Benefits:
∎ Over time allowance
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 12 Mar 2022
Company Information:
∎ 15 Feb 2022
∎ MEC Ltd.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 12th Mar 2022
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