Intern - Call Center (3 Months)

Job Description

Title: Intern - Call Center (3 Months)

Company Name: PFEC Global

Vacancy: 5

Age: At most 25 years

Job Location: Dhaka (Dhanmondi 27)

Salary: Tk. 10000 - 15000 (Monthly)

Experience:

Published: 1-01-01

Application Deadline: 2026-10-31

Education:

• Bachelor/Honors

Requirements:

Skills Required: Communication and interpersonal skill, Call Center Operation, Outbound calls, Customer Support through Phone

Additional Requirements:

• Age At most 25 years
• Only Female

• Excellent communication skills in Bangla and English.

• Confident, persuasive, and comfortable speaking over the phone.

• Good knowledge of MS Excel, Google Sheets, and AI tools.

• Positive attitude, willingness to learn, and a target-oriented mindset.

• Fresh graduates are encouraged to apply.

Responsibilities & Context:

About PFEC Global

PFEC Global is a leading multinational education consultancy celebrating 20 years of excellence in international education. With operations across Australia, India, Sri Lanka, Indonesia, and Bangladesh, PFEC Global has established itself as an industry leader, helping students achieve their dreams of studying abroad.

We are committed to excellence, innovation, and people development, offering a dynamic, collaborative, and multicultural work environment where talents can grow and build rewarding careers.

Position Overview

PFEC Global is looking for an energetic and motivated Call Center Intern to engage with prospective students through outbound calls, understand their study abroad interests, and encourage them to visit our offices for counselling. The role focuses on converting phone conversations into student walk-ins. High-performing interns may be offered an internship extension or a full-time employment opportunity.

Key Responsibilities

• Make outbound calls to prospective students and introduce PFEC Global's study abroad services.

• Screen prospective students to understand their study interests, eligibility, and requirements.

• Encourage interested students to visit our offices for face-to-face counselling.

• Follow up with potential students to maximize office visits.

• Maintain accurate calling records and follow-up reports using Excel/Google Sheets.

• Achieve assigned calling and student walk-in conversion targets.

Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: