Job Description
Title: Inbound/Outbound Tour Operating Officer
Company Name: M/S: Digital Travel and Package Tour Corporation
Vacancy: 02
Age: 20 to 40 years
Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Multinational Companies, Embassies/Foreign Consulate, Airline, Immigration and Education Consultancy Service, Manpower Recruitment, Group of Companies, Tour Operator, Immigration/Visa Processing, Importer, Food (Packaged)
Published: 21 Oct 2024
Education:
∎ Bachelor of Arts (BA), Master of Arts (MA)
Requirements:
Additional Requirements:
∎ Age 20 to 40 years
∎ Design and develop tour packages for clients traveling to various destinations, including itinerary planning and selection of travel services.
∎ Research and identify attractive destinations, accommodations, and activities.
∎ Establish and maintain relationships with international suppliers, including airlines, hotels, and local tour operators.
∎ Negotiate contracts and agreements to secure favorable terms and rates.
∎ Promote tour packages through various marketing channels, such as social media, travel fairs, and direct marketing.
∎ Develop promotional materials and sales strategies to attract clients.
∎ Manage the booking process for flights, hotels, and other services as part of the tour package.
∎ Coordinate with international partners to ensure smooth execution of travel arrangements.
∎ Provide clients with detailed information about their travel plans, including visa requirements, travel insurance, and destination details.
∎ Offer support before, during, and after the trip to address any issues or changes.
∎ Assist clients with the preparation of necessary travel documents, such as visas and travel insurance.
∎ Ensure that all documentation is accurate and complies with international travel regulations.
∎ Handle unexpected issues or emergencies that may arise during the trip, such as flight cancellations or medical emergencies.
∎ Provide clients with solutions and support in case of any disruptions.
∎ Gather feedback from clients about their travel experiences and use it to improve tour offerings.
∎ Monitor the quality of services provided and work on enhancing the overall client experience.
∎ Tour Package Development:
∎ Design and develop tour packages for clients traveling to various destinations, including itinerary planning and selection of travel services.
∎ Research and identify attractive destinations, accommodations, and activities.
∎ Vendor and Supplier Management:
∎ Establish and maintain relationships with international suppliers, including airlines, hotels, and local tour operators.
∎ Negotiate contracts and agreements to secure favorable terms and rates.
∎ Sales and Marketing:
∎ Promote tour packages through various marketing channels, such as social media, travel fairs, and direct marketing.
∎ Develop promotional materials and sales strategies to attract clients.
∎ Booking and Coordination:
∎ Manage the booking process for flights, hotels, and other services as part of the tour package.
∎ Coordinate with international partners to ensure smooth execution of travel arrangements.
∎ Customer Support and Services:
∎ Provide clients with detailed information about their travel plans, including visa requirements, travel insurance, and destination details.
∎ Offer support before, during, and after the trip to address any issues or changes.
∎ Travel Documentation:
∎ Assist clients with the preparation of necessary travel documents, such as visas and travel insurance.
∎ Ensure that all documentation is accurate and complies with international travel regulations.
∎ Crisis Management:
∎ Handle unexpected issues or emergencies that may arise during the trip, such as flight cancellations or medical emergencies.
∎ Provide clients with solutions and support in case of any disruptions.
∎ Feedback and Quality Assurance:
∎ Gather feedback from clients about their travel experiences and use it to improve tour offerings.
∎ Monitor the quality of services provided and work on enhancing the overall client experience.
Responsibilities & Context:
∎ Tour Planning and Organization:
∎ Develop and design itineraries for tourists visiting the destination, including accommodation, transportation, activities, and dining.
∎ Coordinate with local service providers, such as hotels, transport companies, and tour guides.
∎ Booking and Reservations:
∎ Handle bookings for flights, hotels, excursions, and other travel-related services.
∎ Ensure all reservations are confirmed and manage any changes or cancellations.
∎ Customer Service:
∎ Provide pre-arrival information to tourists, including travel tips, local customs, and itinerary details.
∎ Assist tourists upon arrival, addressing any immediate needs or concerns and ensuring a smooth transition to their planned activities.
∎ Local Coordination:
∎ Work with local vendors and partners to ensure high-quality service and accurate delivery of tour elements.
∎ Resolve any issues that arise during the tour, such as delays or service problems.
∎ Cultural and Local Expertise:
∎ Offer insights and information about local attractions, history, and culture.Customize tours based on tourists' interests and preferences.
∎ Feedback and Improvement:
∎ Collect feedback from tourists about their experience and use it to improve future tour packages.
∎ Address any complaints or issues raised by tourists to enhance satisfaction.
∎ Compliance and Safety:
∎ Ensure compliance with local regulations and safety standards.
∎ Provide tourists with necessary safety information and support.
∎ Tour Planning and Organization:
∎ Develop and design itineraries for tourists visiting the destination, including accommodation, transportation, activities, and dining.
∎ Coordinate with local service providers, such as hotels, transport companies, and tour guides.
∎ Booking and Reservations:
∎ Handle bookings for flights, hotels, excursions, and other travel-related services.
∎ Ensure all reservations are confirmed and manage any changes or cancellations.
∎ Customer Service:
∎ Provide pre-arrival information to tourists, including travel tips, local customs, and itinerary details.
∎ Assist tourists upon arrival, addressing any immediate needs or concerns and ensuring a smooth transition to their planned activities.
∎ Local Coordination:
∎ Work with local vendors and partners to ensure high-quality service and accurate delivery of tour elements.
∎ Resolve any issues that arise during the tour, such as delays or service problems.
∎ Cultural and Local Expertise:
∎ Offer insights and information about local attractions, history, and culture.Customize tours based on tourists' interests and preferences.
∎ Feedback and Improvement:
∎ Collect feedback from tourists about their experience and use it to improve future tour packages.
∎ Address any complaints or issues raised by tourists to enhance satisfaction.
∎ Compliance and Safety:
∎ Ensure compliance with local regulations and safety standards.
∎ Provide tourists with necessary safety information and support.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Company Information:
∎ M/S: Digital Travel and Package Tour Corporation
∎ Mukti Niloy, House No: 323, 3rd Floor(2nd Floor of Lift), Road No: 05, Baridhara D.O.H.S, Post Code: 1206, Dhaka.
Email: [email protected]
∎ https://digitalgroupbd.com
∎ Digital Travel & Package Tour Corporation is a sister concern of Digital Group based in Pirganj-1, Rangpur. As an inbound and outbound travel agency, For Inbound travel we focus on attracting and assisting international tourists visiting our country, offering services such as designing tour packages, arranging accommodations, providing local transportation, and organizing cultural experiences. We aim to showcase the best of our country; ensuring visitors have memorable and hassle-free stays. Conversely, as an outbound travel agency, we cater to residents seeking international travel experiences. They handle all aspects of travel planning, from booking flights and accommodations to securing visas and arranging tours at foreign destinations. By collaborating with local and international partners, we ensure that travelers receive comprehensive support and enjoy enriching travel experiences, whether they are exploring new countries or welcoming visitors to their own.
Address::
∎ Mukti Niloy, House No: 323, 3rd Floor(2nd Floor of Lift), Road No: 05, Baridhara D.O.H.S, Post Code: 1206, Dhaka.
Email: [email protected]
∎ https://digitalgroupbd.com
∎ Digital Travel & Package Tour Corporation is a sister concern of Digital Group based in Pirganj-1, Rangpur. As an inbound and outbound travel agency, For Inbound travel we focus on attracting and assisting international tourists visiting our country, offering services such as designing tour packages, arranging accommodations, providing local transportation, and organizing cultural experiences. We aim to showcase the best of our country; ensuring visitors have memorable and hassle-free stays. Conversely, as an outbound travel agency, we cater to residents seeking international travel experiences. They handle all aspects of travel planning, from booking flights and accommodations to securing visas and arranging tours at foreign destinations. By collaborating with local and international partners, we ensure that travelers receive comprehensive support and enjoy enriching travel experiences, whether they are exploring new countries or welcoming visitors to their own.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 20 Nov 2024
Category: jobs
