In charge Customer Relation

Job Description

Title: In charge Customer Relation

Company Name: SIBL Foundation Hospital & Diagnostic Center

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ 2nd Class Master's Degree with 2nd Class Honours in any discipline

Experience Requirements:
∎ At least 3 year(s)

Job Responsibilities:
∎ Monitor and ensure day-to-day functions related to the OPD & IPD patient's need.
∎ Maintain and establish good communication with consultant, patients and others client.
∎ Record and maintain all receipt & payments in appropriate log.
∎ Maintain and scrutinizing software procedure in all receipt and payments in billing department.
∎ Cross check the inputs related to all charge slips to patient accounts from all channel.
∎ Report to the authority the turnover related to OPD & IPD patients account.
∎ Utilize all material of front desk, reception and billing department effectively and efficiently.
∎ Secretarial functions as necessary or directed.
∎ Assist in reconciling statements as directed particularly in dues collection.
∎ Assist in standardizing the methods in which work will be accomplished.
∎ Assist accounts department in preparing financial and statistical reports particularly related to consultants and take initiative and address issue related the authority.
∎ Monitor and collect accounts receivables. Report delinquent accounts to the authority.
∎ Complete all Medicare billing forms and preserve relevant back-up information required.
∎ Liaison with clinical staff to process their correspondence and compile all appropriate patient information.
∎ Deal with sensitive medical information and maintain confidentiality.
∎ Comply with any other assignment as instructed by the authority.

Additional Requirements:
∎ At least 3 year in hospital reception and billing.
∎ Age 22 to 32 years on 15 December 2021 (Age limit may be relaxed for deserving candidates)
∎ Positive attitude
∎ Co-operative to colleagues
∎ Pro-active and innovative in solving problems
∎ Interpersonal skills
∎ Ownership
∎ Honesty & Integrity
∎ Respect to individuals
∎ Departmental employee shall apply through proper channel
∎ Candidates having good command in English will preferred.

Salary:
∎ 20,000-25,000 (Negotiable)

Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidized
∎ Performance Based Salary Review: Yearly
∎ Festival Allowance: 3
∎ Superannuation: Medicare facility for employee and their legal dependents at minimum cost.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Dec 2021

Company Information:
∎ 14 Dec 2021
∎ SIBL Foundation Hospital & Diagnostic Center
∎ Address : Fattah Plaza, 70 Green Road, Panthopath Moor, Dhaka-1205.
∎ Web : www.sibl.com

Category: Medical/Pharma

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