Job Description

Title: Housekeeping Supervisor

Company Name: Hotel Grand Park Barisal

Vacancy: Not specific

Job Location: Barishal

Employment Status: Full-time

Educational Requirements:
∎ Diploma in Hotel Management, Bachelor degree in any discipline
∎ Skills Required: Housekeeping

Experience Requirements:
∎ 2 to 4 year(s)
∎ The applicants should have experience in the following area(s): Housekeeping
∎ The applicants should have experience in the following business area(s): Hotel

Job Responsibilities:
∎ Attends staff meetings to discuss company policies and complaints.
∎ Attending departmental team meeting as and when required.
∎ Handling the operation alone on weekends on Housekeeper absence.
∎ Assigns workers their duties and inspects work for conformance to standards of cleanliness.
∎ Issues supplies and equipment to workers.
∎ Coordinating the Work and Activities of Others.
∎ Arrival list of rooms to be cleaned immediately and list of prospective check-out and occupied rooms to prepare work assignments.
∎ Reporting the maintenance and making sure it is done in time.
∎ Report any damage on machinery to housekeeper.
∎ Check the room attendant trolley to ensure that it is well stocked with linen and supplies.
∎ Check turn down service if in the evening shift.
∎ Checking turndown service as per the turndown check list.
∎ Prepares reports concerning room occupancy and DND checklist.
∎ Reporting 2 consecutive days DND to duty manager or housekeeper.
∎ Establishes standards and procedures for work of housekeeping staff.
∎ Maintains hotel standard and the “one and only way” cleaning procedures
∎ Double check on the room checklist before making the room available for sale.
∎ If in public area checking all the guest rest rooms, lobby restaurant, coffee shop, meeting rooms and outlets cleaning.
∎ Performs cleaning duties in cases of emergency or staff shortage.
∎ Performing special cleaning such as carpet shampooing, scrubbing the floor etc.
∎ Records data regarding work assignments, personnel actions and time cards and prepares periodic reports.
∎ Record all lost and found items as per regulation.
∎ Screens job applicants, hires new employees and recommends promotion, transfers, and dismissals.
∎ Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
∎ Providing information to co-workers, and subordinates by telephone, in written form, e-mail, or in person.
∎ Analyzing information and evaluating results to choose the best solution and solve problems.
∎ Inspecting equipment, structures or materials to identify the cause of errors or other problems or defects.
∎ Evaluates records to forecast department personnel requirements.
∎ Makes recommendations to improve service and ensure more efficient operation.
∎ Examines building to determine need for repairs or replacement of furniture or equipment.
∎ Developing specific goals and plans to prioritize organize and accomplish your work.
∎ Inventories linen stock and guest supplies for ensure smooth operation.
∎ Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
∎ Handling guests complaints and make sure that will not repeat next time.
∎ Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
∎ Entering, transcribing, recording, storing, or maintaining Documenting information in written or electronic form.
∎ Identifying the developmental needs of staff and coaching, mentoring, or helping staff to improve their maximum productivity, standard of efficiency and knowledge or skills.
∎ Maintains staff personal hygiene and grooming.
∎ Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Additional Requirements:
∎ Age 27 to 35 years
∎ Only males are allowed to apply
∎ Coordination -- Adjusting actions in relation to others' actions.
∎ Management of Personnel Resources -- Motivating, developing, and directing people as they work, identifying the best people for the job.
∎ Time Management -- Managing one's own time and the time of others.
∎ Speaking -- Excellent communication skills both written and spoken – English.
∎ Talking to others to convey information effectively.
∎ Reading Comprehension -- Understanding written sentences and paragraphs in work related documents.
∎ Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
∎ Writing -- Communicating effectively in writing as appropriate for the needs of the audience.
∎ Instructing -- Teaching others how to do something.
∎ Systems Evaluation -- Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
∎ Oral Expression --The ability to communicate information and ideas in speaking so others will understand.

Salary: Negotiable

Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ as per company Policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Jan 2022

Company Information:
∎ 24 Dec 2021
∎ Hotel Grand Park Barisal

Category: Housekeeper

: Applicants must submit an on-line application. Do not submit multiple applications; this will only slow the review of your application, and delay processing. *Request or recommendation in any form shall be treated as disqualification

Source: bdjobs.com

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