Health Guide
Job Description
Title: Health Guide
Company Name: A reputed Healthcare Organization.
Vacancy: 10
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ HSC, Diploma (Vocational)
Experience Requirements:
∎ 2 to 3 year(s)
Job Context:
∎ Organization’s envisions a network of quality, patient-centered one-stop outpatient health centers offering family
∎ doctors, including women’s health, outpatient department with visiting specialists, comprehensive diagnostic
∎ lab, including advanced imaging, and pharmacy.
∎ Organization’s Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual
∎ orientation or any other characteristic protected by law.
Job Responsibilities:
∎ Internal Relationships:
∎ Front Office Team
∎ Corporate office
∎ Laboratory
∎ Maintenance
∎ Security
∎ Housekeeping team
∎ External Relationships:
∎ Patients / Customers
∎ Advisor
∎ Job Purpose:
∎ PGs will assist the patients and attendants in all OPD areas, nursing service units, Diagnostic service units, Radiology & Imaging unit and other service units as identified by management
∎ Key Responsibility Areas:
∎ Welcoming and greeting patients and visitors at the facility. Assist to carry personal belongings of the patients.
∎ Having clear and full knowledge of the process flow of the facility and Organizations’ service offerings.
∎ Maintain professional and friendly rapport with patients, visitors, and staff.
∎ Able to exhibit empathy while dealing with suffering patients.
∎ Excellent skills in emergency and stressful situations.
∎ Help patients to move around and communicate.
∎ Be courteous, polite and maintain a well-groomed appearance and maintain dress guidelines. Visibly wearing the photo/ name identification badge as well as maintain standards of basic good hygiene.
∎ Abiding by the behavioral standards set by Organization’s.
∎ Respond to all enquiries and requests promptly and courteously.
∎ Work independently as well as in a team in the spirit of teamwork.
∎ Performs all other tasks as required by the department
∎ OPD Area Work requirement:
∎ Receive patients, guide and transport them to various locations within HUB.
∎ Transport and assist patients to and from different service areas, diagnostic areas.
∎ Assist patients in transporting to and from the consultant room.
∎ Collects and transports reports from the data entry office to the report delivery counter.
∎ Take feedback from the patient after completion of the service.
∎ Technical Skills/Knowledge:
∎ Business/Commercial Knowledge
∎ Courtesy in customer handling
∎ Good Communication skill in Bangla and
∎ English.
∎ Basic understanding of English language
∎ IT Skills:
∎ Comfortable using Microsoft Office and
∎ Internet Applications.
∎ Behavioral Competencies:
∎ Empathy
∎ Sharing
∎ Polite
∎ Sensitivity
∎ Follow up
∎ Feedback skill
Additional Requirements:
∎ Age 20 to 25 years
∎ Both males and females are allowed to apply
∎ Experience:
∎ Minimum 0-2 years of experience
∎ Preferably in Healthcare industry experience
∎ Other:
∎ Embodies corporate values: Integrity, Teamwork, Respect, Professionalism.
∎ Shares Founder’s vision for a healthcare brand based on the pillars of Trust, Quality, Reliability, and
∎ Affordability.
∎ Might require to complete tasks outside working hours to the extent necessary to carry out her/his duties.
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 27 Apr 2022
Company Information:
∎ 28 Mar 2022
∎ A reputed Healthcare Organization.
Category: Medical/Pharma
: Interested candidates are requested to apply very urgently with a complete CV with contact mobile number and a copy of recent passport size photograph.Please mention “Jobs for Health Guide” in the subject line of the e-mail.Applications should be sent to “[email protected]”
