Head of Service Development & QA

Job Description

Title: Head of Service Development & QA

Company Name: Walton Digi-Tech Industries Limited

Vacancy: 1

Age: at least 30 years

Location: Gazipur (Kaliakair)

Salary: Negotiable

Experience:
∎ At least 5 years
∎ The applicants should have experience in the following business area(s):Manufacturing (Light Engineering and Heavy Industry), IT Enabled Service, Computer Hardware/Network Companies, Electronic Equipment/Home Appliances

Published: 29 May 2024

Education:
∎ Bachelor's or Master's degree in IT (EEE/CSE/ME/IPE)
∎ Candidates from reputed Govt. Engineering institute will given advantage.
∎ Bachelor's or Master's degree in IT (EEE/CSE/ME/IPE)
∎ Candidates from reputed Govt. Engineering institute will given advantage.


Requirements:

Additional Requirements:
∎ Age at least 30 years

Responsibilities & Context:
∎ Lead the strategic planning and execution of service development and quality assurance projects within the CRM department for IT products.
∎ Oversee the development and enhancement of IT services to ensure exceptional customer experiences.
∎ Collaborate with cross-functional teams to align service development with customer expectations.
∎ Establish and manage robust quality assurance processes for IT products in the CRM department.
∎ Implement testing methodologies to guarantee the reliability and functionality of services.
∎ Collaborate closely with IT, customer support, and other relevant teams to ensure seamless coordination in service development and quality assurance.
∎ Build and maintain strong relationships with internal and external stakeholders, ensuring a clear understanding of project objectives and milestones.
∎ Undertake any additional tasks assigned by management, showcasing your versatility and dedication.
∎ Are you ready to revolutionize the customer experience in the world of IT products? Walton DigiTech, a front-runner in technological innovation, is seeking Head of Service Development & QA with a minimum of 5 years of experience in service development and quality assurance within the CRM department. If you are passionate about delivering exceptional service and have a proven track record in project leadership, we want to hear from you!
∎ Job Responsibilities:
∎ Lead the strategic planning and execution of service development and quality assurance projects within the CRM department for IT products.
∎ Oversee the development and enhancement of IT services to ensure exceptional customer experiences.
∎ Collaborate with cross-functional teams to align service development with customer expectations.
∎ Establish and manage robust quality assurance processes for IT products in the CRM department.
∎ Implement testing methodologies to guarantee the reliability and functionality of services.
∎ Collaborate closely with IT, customer support, and other relevant teams to ensure seamless coordination in service development and quality assurance.
∎ Build and maintain strong relationships with internal and external stakeholders, ensuring a clear understanding of project objectives and milestones.
∎ Undertake any additional tasks assigned by management, showcasing your versatility and dedication.


Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Insurance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Provident Fund
∎ Service Benefit
∎ Profit Share
∎ Performance bonus
∎ Provident Fund
∎ Service Benefit
∎ Profit Share
∎ Performance bonus

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Gazipur (Kaliakair)

Company Information:
∎ Walton Digi-Tech Industries Limited

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 15 Jun 2024

Category: Engineer/Architect

Interested By University

University Percentage (%)
Sonargaon University 4.97%
Daffodil International University 4.64%
International University of Business Agriculture and Technology 2.98%
World University of Bangladesh 2.65%
European University of Bangladesh 2.32%
Green University of Bangladesh 2.32%
Dhaka University of Engineering and Technology 2.32%
Rajshahi University of Engineering & Technology 2.32%
Stamford University Bangladesh 2.32%
Ahsanullah University of Science and Technology 1.99%

Interested By Age Range

Age Range Percentage (%)
20-30 55.96%
31-35 24.83%
36-40 11.59%
40+ 5.30%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 8.61%
20K-30K 23.51%
30K-40K 12.25%
40K-50K 15.23%
50K+ 40.40%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 11.26%
0.1 - 1 years 5.63%
1.1 - 3 years 16.23%
3.1 - 5 years 15.56%
5+ years 51.32%