Job Description
Title: Head of After-Sales
Company Name: ACE AUTOS (Pvt.) Ltd.
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Diploma in Engineering, Bachelor of Science (BSc) in Automobile
Experience Requirements:
∎ At least 8 year(s)
∎ The applicants should have experience in the following area(s):
Engineers, Factory/ Plant/ Facility Management, Mechanical Technician, Public Relation, Service/ support
∎ The applicants should have experience in the following business area(s):
Automobile, Engineering Firms, Motor Vehicle body manufacturer, Motor Workshop
Job Responsibilities:
∎ Formulate an Annual Operating Plan (AOP) for After-Sales, monitoring, and review of variances in the AOP
∎ Formulate annual business plan & budget, annual spare parts retailer-ship expansion plan & budget, and
∎ service network expansion plan & budget, manpower recruitment plan & budget, Corporate service &
∎ Parts business plan & budget and monthly review
∎ Provide leadership and day-to-day management of Parts Sales Representatives and distribution of
∎ workload. Train team and provide tools as needed to drive targeted results.
∎ Develop & drive the Spare Parts and Service strategy in alignment with the overall Ranks Motor
∎ Workshop strategy for the achievement of After-Sales Revenue and desired profits
∎ Formulate a business strategy and develop an execution plan for increasing spare parts sales and ensuring a healthy Stock of Spare parts
∎ Work directly with Purchasing/Sourcing departments to determine proper seasonal spare parts
∎ inventory levels while minimizing slow-moving/obsolete/excess inventory.
∎ Prepare, monitor & review the business strategy of spare parts and develop an execution plan for increasing
∎ spare parts sales in the unit and ensuring maximum profitability for the organization, maintaining healthy Stock of Spare parts
∎ Identify and propose system improvements for increased operational efficiency and support its implementation by the IT function
∎ Monitor & review achievement of spare parts supply/delivery targets as per customer requirements
∎ ensuring maximum customer satisfaction (In house & retailer) by optimum handling of their queries/concerns
∎ Conduct periodic price reviews of the spare parts, prepare and submit price revision proposals to the
∎ customers to maintain/ enhance department profitability
∎ Formulate pricing strategy, and incentive policy for dealers & sales and get approved by management
∎ Drive capability building and development of high-potential talent and focus on creating a leadership pipeline
∎ Ensure timely goal setting, performance review, feedback, and development of subordinates in the team
∎ Ensure attraction, engagement, and retention of key talent within the team
∎ Leading Local Procurement Team
∎ .Effective planning and efficient execution is key to the role
∎ Significant experience of developing and working with highly technical systems geared toward optimizing Customer Service Operations and Service Deliveries
Additional Requirements:
∎ Age 30 to 40 years
∎ Only males are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Performance bonus, Profit share, Provident fund, Medical allowance, Mobile bill, Tour allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ Company transport when available
∎ Opportunity to get technical training in Great Wall Motors,China
∎ Attractive sales commission.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 2 Aug 2023
Company Information:
∎ 3 Jul 2023
∎ ACE AUTOS (Pvt.) Ltd.
∎ Address : 204/A Gulshan Tejgaon Link Road, Dhaka 1208
∎ Web : www.haval.com.bd, www.facebook.com/havalbangladesh
∎ Business : HAVAL is all about freedom of choice — whether it’s our people or our products. Combined with our entrepreneurial spirit, it’s what’s driven our phenomenal success. With robust positions in each of our regional markets, our future looks equally bright too.
HAVAL is a specialist manufacturer of premium SUVs and is the No.1 SUV brand in China (the world’s largest automotive market) and has been for the past 15 years. With over 7 million global customers, last year HAVAL was the world’s 10th largest SUV manufacturer outselling Mercedes, BMW and Mitsubishi SUVs. Our success is due to a combination of commitment, passion and listening to our customers. We utilize the best features, safety and technologies from around the globe to produce world class SUVs.
In March 2018, Brand Finance, an international brand value evaluation authority, released the Top 100 Most Valuable Auto Brands 2018. HAVAL brand surpassed the prestigious international brands such as Ferrari and Aston Martin, rising to 16th place and becoming the most valuable Chinese auto brand.
HAVAL vehicles are well proportioned, have a strong street presence and a sense of balance and poise. Our interiors are beautifully designed, with ergonomics, visual and tactile appeal being our priorities. We use a combination of materials and textures that excite the senses and create an air of understated elegance and quality, such as French double stitching leather seats, Audi inspired gear console and an All-Terrain control system used in Ford.
Recently HAVAL Motors has appointed Phil Simmons as their new global Design Director and VP. Phil was previously the Design Director for Land Rover where he led the creation of the 2018 Range Rover and Range Rover Sport, 2017 Range Rover Velar and 2016 Range Rover Evoque, Discovery and Discovery Sport.
With a history of 23 years` trusted service in the automobile industry, Ace Autos, the Exclusive Distributor of Haval in Bangladesh, is confident to take it to a new level in the coming years! In that direction, we are looking for a resourceful, energetic, and ambitious team to achieve our Mission, Vision!
Category: Engineer/Architect
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