General Manager, Customer Service
Job Description
Title: General Manager, Customer Service
Company Name: building technology & ideas ltd.
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Masters/ MBA from reputed university.
Experience Requirements:
∎ At least 15 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service
Job Responsibilities:
∎ As the Head of Customer Service lead the whole team.
∎ Look after all Pre- and Post-handover Service including Registration Dept. with his own leadership skills.
∎ Able to make strategy of Customer Service Dept. and implementation of strategy accordingly.
∎ Work with an aim to "Win the customer's heart and zero customer dissatisfaction”
∎ Able to achieve the quantitative goals.
∎ 15-20 years of experience in a customer eccentric organisation.
Additional Requirements:
∎ Age at least 38 years
∎ Very good command in English
∎ Able to make relationship with customer easily
∎ Able to solve the any critical issue independently
∎ Know the works process of Customer Service, Accounts Receivable, Post hand Over Service, Registration etc.
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly based on performance
∎ Festival Bonus: 2(Yearly)
∎ Earn leave encashment.
∎ Gratuity Scheme
∎ Mobile allowance
∎ Welfare Fund
∎ Weekly holiday as per Government & bti calendar.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 14 Oct 2022
Company Information:
∎ 2 Oct 2022
∎ building technology & ideas ltd.
∎ Address : Celebration Point, Road: 113/A, Plot: 3 & 5, Gulshan, Dhaka 1212
∎ Web : www.btibd.com
∎ Business : bti is a pioneering and leading company in the real estate industry of Bangladesh established in 1984. It is the founder member of REHAB with membership number 001 and is also the first ISO certified company in Bangladesh for "Design and Construction of buildings".
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 14th Oct 2022
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