Job Description

Title: Front Office Manager

Company Name: Seagull Hotels Ltd

Vacancy: 01

Job Location: Cox's Bazar, Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline.
∎ Skills Required: Excellent communication, Leadership, Public Relation.

Experience Requirements:
∎ 8 to 10 year(s)

Job Responsibilities:
∎ Supporting, training, and supervising front office staff.
∎ Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
∎ Handling customer complaints and special requests.
∎ Scheduling staff shifts and managing other HR-related tasks.
∎ Maintaining an orderly appearance throughout the reception area.
∎ Monitoring stock and ordering office supplies, including stationery and information leaflets.
∎ Preparing monthly management reports on customer feedback, bookings, and cancellations.
∎ Managing the departmental budget.
∎ Updating files and records.
∎ Enforcing all cash-handling, checking, and credit procedures.

Additional Requirements:
∎ Age 40 to 50 years
∎ Both males and females are allowed to apply
∎ Candidate must have to excellent knowledge about NICE Hotel management software.
∎ Speaking and Writing English is must.
∎ Proven working experience in a front office handling receptionist responsibility.
∎ Proficient with Microsoft Office Suite.
∎ Professional appearance.
∎ Ability to be resourceful and proactive in dealing with issues that may arise.
∎ Ability to organize, multitask, prioritize and work under pressure.
∎ Should be able to operate Computer, telephone/Fax, email, Electronic payment gadgets.
∎ Should be able to communicate and work with foreigners.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance.
∎ Lunch Facilities: Full Subsidize.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 17 Dec 2022

Company Information:
∎ 17 Nov 2022
∎ Seagull Hotels Ltd
∎ Address : Hotel Motel Zone Cox's Bazar, Bangladesh
∎ Web : www.seagullhotelbd.com
∎ Business : Hotel Business

Category: Secretary/Receptionist

Source: bdjobs.com

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