Front desk Officer
Job Description
Title: Front desk Officer
Company Name: Technomedia Limited
Vacancy: 2
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s):
Call centre training
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Attend / response to clients' phone calls.
∎ Convey messages to respective Departments.
∎ Convey feedback to clients as received from different Departments.
∎ Generation of different periodical (monthly,weekly etc.) reports.
∎ Making outbound calls as per requirement.
Additional Requirements:
∎ Age 22 to 30 years
∎ Only females are allowed to apply
∎ The incumbent should possess client friendly attitude
∎ Should have patience and problem solving manner
∎ Should understand client needs
∎ Excellent verbal and written communication skill in Bangla and English
∎ Should be well conversant in MS Word and MS Excel
Salary: Negotiable
Compensation & Other Benefits:
∎ Medical allowance, Provident fund
∎ Festival Bonus: 2
Application Deadline: July 9, 2019
Company Information:
∎ Technomedia Limited
∎ Address : NSC Tower, Level # 09, 62/3 Purana Paltan, Dhaka - 1000.
∎ Web : www.technomedia-ltd.com
∎ Business : Technomedia Limited (TML) is a new generation total banking solutions provider in Bangladesh. In order to serve the indigenous banking industry better, Technomedia Ltd. has a strategic alliance with world renowned companies like NCR Corporation, USA for its Systemedia division, Financial Services Division, Retail & communication Division.
Technomedia Limited is the local distributor of World renowned AVANZA Solutions for e-Banking Software solutions, Genesys Laboratories for total Call center solution, NICE for Voice Logger Solution & many others. We are engaged to provide services through a Group of dedicated highly qualified, experienced and professional persons and selling Hardware & Software Products and offering comprehensive services to the Banks, government & Semi Govt. organization, Education Boards, Brokers Houses, national and multinational organization etc.
Category: Customer Support/Call Centre
