Job Description

Title: Front Desk Officer

Company Name: Lake View Clinic (Gulshan)

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline, preferably in Accounting or Finance.

Experience Requirements:
∎ At least 1 year(s)

Job Responsibilities:
∎ Answer incoming telephone calls, assist callers, take messages and provide information.
∎ Welcome patients, visitors and guests by greeting, answering questions, responding to requests.
∎ Handle visitors in a proper and polite manner.
∎ Provide information to the customer regarding medical services.
∎ Receive customer queries or complaints and forwarding them to the concerned department.
∎ Admission of patients.
∎ Guide the patients regarding investigation, medication & follow-up visit.
∎ Report collection.
∎ Prepare Birth certificates.
∎ Co-operate with the employees of all departments.
∎ Update and maintain information.
∎ Record staff movements.
∎ Maintain doctor's appointment diaries and doctor's payments.
∎ OT and Cabin booking.
∎ Inform the patient of the amount due, process the transaction in appropriate manner.
∎ Prepare invoices for registration, consultation, investigations, in patient services, outpatient services.
∎ Collect the dues in cash or by credit card and guide the patients to respective service area.
∎ Declare all money collected from the patients & deposit the money to the authorized concerns.
∎ Ensure accountability for the safekeeping of the cash float.
∎ Filing and record keeping of all official documents.

Additional Requirements:
∎ Both males and females are allowed to apply
∎ Preferably at least 1 year of experience in customer service.
∎ Applicants who have experience in the following business area(s) will be given priority:
∎ Clinic, Diagnostic Centre, Hospital
∎ Problem-solving mindset.
∎ Ability to work under pressure.
∎ Must be available to work in flexible shifting hours including night shifts.
∎ Must have good interpersonal and communication skills.
∎ Excellent written & verbal communication skills in both English & Bangla.
∎ Must have very good command over MS office applications.

Salary:
∎ Tk. 15000 (Monthly)
∎ Service Charge (Monthly)

Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidized
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Dec 2022

Company Information:
∎ 23 Nov 2022
∎ Lake View Clinic (Gulshan)
∎ Address : House No # 5, Road No 79, Gulshan # 2, Dhaka # 1212,

Category: Secretary/Receptionist

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Source: bdjobs.com

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