Front Desk Executive (HRC-Female)

Job Description

Title: Front Desk Executive (HRC-Female)

Company Name: NRB Bank PLC

Vacancy: --

Age: 22 to 35 years

Job Location: Anywhere in Bangladesh

Salary: --

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Banks
• Freshers are also encouraged to apply.

• 1 to 3 years
• The applicants should have experience in the following business area(s): Banks
• Freshers are also encouraged to apply.

• Age 22 to 35 years
• Only Female

Excellent communication and interpersonal skills.

Pleasant personality with professional grooming and etiquette.

Good command of both Bangla and English.

Good knowledge of MS Office applications.

Strong customer-service orientation.

Ability to handle multiple tasks and work under pressure.

Punctual, disciplined, courteous, and presentable.

Willingness to work in a professional banking environment.

Welcome and professionally greet all visitors, clients, and guests entering the Bank.

Attend and respond to incoming telephone calls and direct calls to the appropriate departments/persons.

Provide accurate information and necessary assistance to visitors and customers.

Maintain the reception desk, visitor records, and relevant registers in an organized manner.

Coordinate with concerned departments regarding visitor appointments and meetings.

Manage incoming and outgoing courier, letters, and documents as required.

Assist customers/visitors with basic information regarding the Bank’s products, services, and office locations.

Ensure a professional, courteous, and customer-friendly environment at the reception area.

Maintain confidentiality of customer and organizational information.

Handle routine administrative and front-desk support activities as assigned by the supervisor.

Coordinate with security and administration teams regarding visitor access and office entry procedures.

Perform any other duties assigned by the Management/Supervisor.